Treatment Coordinator - Anderson Smile Center

Dental Associates Group; Cincinnati (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading dental practice in Cincinnati seeks a patient coordinator to enhance patient experience. The role involves greeting patients, managing schedules, and handling financial transactions. Ideal candidates will be self-motivated and possess excellent communication skills, helping to promote oral health and satisfaction.

Benefits

Great medical benefits including 3 health insurance plans

Vision insurance

Paid Time Off (PTO)

Sick days

No weekend shifts

Qualifications

• Hard-working, self-motivated, and personable.
• Ability to develop rapport with patients.
• Excellent organizational skills.

Responsibilities

• Greet and welcome patients and visitors to the practice.
• Schedule patients efficiently and manage recalls.
• Submit insurance claims and prepare financial treatment plans.

Skills

Excellent Communication Skills

Self-motivated

Punctual

Team Player

Tools

Open Dental

Job description

The position offers great medical benefits including 3 health insurance plans to choose from, Vision insurance, PTO, sick days, and NO WEEKENDS!

Check out our website: www.andersonsmiledental.com

Our ideal candidate is someone who will be hard-working, self-motivated, personable, and interested in developing a rapport with patients to help them improve their oral health.

Qualifications:

• Excellent Communication Skills.
• Self-motivated, Punctual, Team Player.
• Experience using Open Dental is preferred.

The patient coordinator works alongside the office manager and clinical team to deliver an exceptional patient experience. Ideal candidates should possess a friendly, outgoing demeanor and excellent organizational skills while also having the ability to direct and help maintain full productive schedules.

Essential Functions:

• Greet and welcome patients and visitors to the practice.
• Check-in patients according to office protocol, verifying and updating patient information.
• Confirm the next day's appointments according to protocol and patient preferences.
• Schedule patients for efficient use of the doctor and staff time.
• Maintain a professional reception area.
• Manage recall and inactive patient system
• Collect payment from the patients at the time of service.
• Prepare financial treatment plans and present plan options to the patients.
• Gather and verify patient benefits and maintain accurate benefit summaries in dental software.
• Open and close dental offices according to office protocol.
• Daily cash handling and balancing the day's transactions.
• Submit insurance claims for completed treatment and prior authorizations.