Treatment Coordinator Administrative Assistant

Pathlight; Denver (CO); On-site; USD 2,814,000 - 3,444,000; Full time

Job summary

Eating Recovery Center Pathlight in Denver is seeking a Treatment Coordinator to be the initial contact for patients and families, coordinating admissions and transitions across care levels. You will support treatment teams with surveys and assessments, and ensure a positive patient experience.

The role requires a high school diploma or GED, with a Bachelor’s degree preferred. The schedule is Monday through Friday, with 7:30am–4pm hours, and a compensation range of $20.43–$25 per hour.

Qualifications

• High school diploma or GED (required).
• Bachelor’s degree in healthcare, business, or related field (preferred).

Responsibilities

• Admissions and Patient Transitions: greet and assist patients/families; identify referrals for varying levels of care and coordinate with treatment team.
• Coordinate discharge and transfers to other treatment facilities.
• Assist with patient admissions in medical records system; register patients in the portal; manage forms and schedules.
• Administrative duties: greet visitors, obtain signed confidentiality statements, issue badges, route calls; maintain supplies and tidy spaces.
• Coordinate transportation and submit daily attendance from sign-in/out logs or census; assist with outside medical appointments as directed.

Skills

Customer service

Administrative support

Education

Bachelor’s degree in healthcare, business, or related field

Job description

Who We Are

At ERC Pathlight, we’re on a mission to change lives—and we’re looking for people who feel called to do the same.

As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery.

Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. And as the need for world-class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope.

Why Join Us

When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You’ll work alongside passionate clinicians, dedicated support staff, and mission-driven leaders who believe in collaboration, growth, and doing the right thing—always.

Here, your work matters. Your ideas matter. You matter.

If you’re energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here.

Come build hope. Come save lives. Come grow with us.

Monday - Friday 7:30am-4pm

The Treatment Coordinator serves as the initial point of contact for patients, families, and the public, ensuring they are greeted and assisted in a professional and supportive manner. This role plays a critical part in supporting a positive patient experience by coordinating patient admissions and transitions across levels of care.

Additionally, the Treatment Coordinator provides administrative support to treatment teams and ensures the timely distribution and completion of treatment plan assessments and patient engagement surveys

Essential duties and responsibilities:

• Admissions and Patient Transitions:
• Sends welcome emails or other information to patients/families
• Identifies referrals for varying levels of care/treatment and coordinate withtreatment team and providers to secure these services for patients
• Coordinates discharge and/or transfers to other treatment facilities
• Assisting with patient admissions: admitting the patient in medical records system,adding treatment team members, helping patientsregister in the portal, scanningadmission documents, issuing admission day schedules, uploading appropriateforms, folder prep, print schedules
• Administrative Duties:
• Greeting/assisting visitors entering the facility
• Obtaining signed confidentiality statements, issues vendor badges (ifneeded) and informs appropriate staff of arrival
• Answers phones and directs calls to appropriate person
• Maintaining supply of patient/family binders and discharge packets
• Ensuring staff breakrooms are stocked, lobby and common areas are tidy
• Overseeing of incoming and outgoing mail/packages
• Coordinating transportation
• Submits daily attendance gathered from sign in/out logs or midnight census
• Program Support:
• Coordinates outside medical appointments for patients as directed by medical or nursing staff

Qualifications:

• High school diploma or GED (required)
• Bachelor’s degree in healthcare, business, or related field (preferred)

The compensation range for this position is based upon candidate experience and market expectations.

$20.43 - $25 USD

What We Offer

At ERC Pathlight, caring for people is our missionand that begins with caring for our own team. Your well-being matters, and our benefitprogramis designedto support every part of your life.

We offer competitive compensation; comprehensive medical, dental, and vision coverage; generous Paid Time Off; Parental Leavebenefits; Retirement benefits; and tuition reimbursement to help you continue growing in your career.

We also recognize that mental health is part of every person’s experience.That’swhy we strive to create a workplace where you feel supported, seen, and encouraged—personally,professionally, and at home.

When you thrive, you can do your best work. And your best work changes lives.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Eating Recovery Center’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A “disabled veteran” is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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