Clinical Manager

Eating Recovery Center; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Parental leave

Retirement benefits

Tuition reimbursement

Supportive team culture

Job summary

ERC Pathlight is seeking a Clinical Manager to lead counseling services and supervise the clinical team, delivering patient-centered care and ensuring program quality. You will set the service model, supervise staff, and coordinate with community resources to support high-impact care.

The ideal candidate holds a graduate degree in mental health and an active state license, with 5+ years of experience in mood, anxiety, eating disorders or trauma, plus 2+ years in management.

Qualifications

• Graduate degree in mental health or related field is required.
• Active clinical licensure (LCSW, LPC, LMHC or equivalent) in the assigned state is required.
• Minimum 5+ years of experience with mood, anxiety, eating disorders or trauma-related disorders.
• Experience with clinical treatment of these disorders is required.
• If working at an eating disorder location, 5+ years with eating disorders is required.
• 2+ years of management experience is preferred.

Responsibilities

• Provide leadership for counseling services and supervise the clinical team.
• Define and refine the counseling service model and strategy.
• Oversee staff, coordinate with community resources, and monitor service delivery.
• Identify new services strategies, partnerships, and resource needs.
• Assign patients to counselors and monitor service quality.
• Oversee case file management, tracking reports, and management summaries.
• Recruit, train, and support staff; conduct performance appraisals.
• Monitor delivery of services for quality, effectiveness, and compliance.
• Develop and maintain clinical budget and contribute to strategic planning.
• Ensure HIPAA compliance and coordination with other departments.

Skills

Clinical leadership

Staff supervision

Budget management

HIPAA compliance

Program development

Education

Graduate degree in mental health

Active LCSW/LPC/LMHC license

Job description

At ERC Pathlight, we’re on a mission to change lives—and we’re looking for people who feel called to do the same.

As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery.

Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. And as the need for world-class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope.

Why Join Us

When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You’ll work alongside passionate clinicians, dedicated support staff, and mission-driven leaders who believe in collaboration, growth, and doing the right thing—always.

Here, your work matters. Your ideas matter. You matter.

If you’re energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here.

Come build hope. Come save lives. Come grow with us.

What you’ll be doing:

The Clinical Manager supervises counseling staff, provides leadership for the clinical team and provides counseling and services to patients.

Essential duties and responsibilities:

• Provides leadership for counseling services, including defining and refining the counseling service model and strategy, supervising and managing staff, identifying and coordinating with community resources as appropriate, and tracking and monitoring service implementation to ensure high-quality, relevant, patient-centered service delivery aligned with mission and goals
• Provides leadership of clinical team to maximize coordination and collaboration among staff, troubleshoot challenges, and identify and implement new services strategies, community partnerships or resource needs as appropriate
• Identifies and implements strategy for assigning patients to counselors
  • Monitors quality and levels of service provided and guide staff on adjustments as needed
  • Oversees counselors’ case file management and monthly tracking reports and submits summary reports to management as requested
• Provides counseling and facilitates group activities as dictated by patient need and program expectations
  • Completes case files and tracking reports for caseload
• Recruits, trains and assists staff in setting individual goals and objectives
  • Promotes a positive and supportive work environment and provides continuing support in helping personnel to accomplish their goals, as well as in work methods, processes, policies and procedures
  • Conducts performance appraisals and counsels employees on performance issues
• Continuously monitors delivery of services and care for quality, effectiveness and compliance
• Establishes systems that support efficient and effective delivery of services
• Ensures ERC treatment philosophy is cohesively presented throughout the program
• Participates with Executive Management to ensure quality of services
  • Develop and maintain clinical budget and contribute toward strategic planning initiatives
• Develops and implements training protocols
• Ensure clinical department’s compliance with HIPAA and the Joint Commission
• Acts as a liaison to other internal departments and to the larger community of Eating Disorder Professionals

Must haves:

• Graduate degree in mental health or related field (required)
• Active LCSW, LPC, LMHC or similar licensure in state where assigned (required)
• 5+ years of working with mood, anxiety, eating disorders and/or trauma related disorders (required)
• An understanding of clinical treatment of mood, anxiety, eating disorders and/or trauma related disorders (required)
• If working at an eating disorder location, must have 5+ years of experience working specifically with eating disorders as well as an understanding of the clinical treatment of such disorders (required)

2+ years of management experience (preferred)

What We Offer

At ERC Pathlight, caring for people is our missionand that begins with caring for our own team. Your well-being matters, and our benefitprogramis designedto support every part of your life.

We offer competitive compensation; comprehensive medical, dental, and vision coverage; generous Paid Time Off; Parental Leavebenefits; Retirement benefits; and tuition reimbursement to help you continue growing in your career.

We also recognize that mental health is part of every person’s experience.That’swhy we strive to create a workplace where you feel supported, seen, and encouraged—personally,professionally, and at home.

When you thrive, you can do your best work. And your best work changes lives.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Eating Recovery Center’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.