Treatment Coordinator 10

ems; Baltimore (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health, Medical, and Dental Insurance

Retirement Savings Plan

Professional Development Support

Job summary

ems is seeking a full-time Treatment Coordinator 1 located in Baltimore, Maryland. In this essential role, you will oversee client treatment coordination, including clinical assessments, treatment planning, and documentation compliance.

The successful candidate will have a relevant Maryland license and experience in outpatient mental health settings. This role requires no remote work and is focused on team leadership and direct client intervention.

Qualifications

• Must hold an active, unencumbered Maryland license.
• Strong organizational skills and ability to manage time effectively.
• Prior experience in outpatient mental health settings.

Responsibilities

• Coordinate treatment planning and documentation compliance.
• Lead a multidisciplinary treatment team.
• Conduct weekly audits of treatment for clients.

Skills

Clinical assessment

Treatment planning

Documentation skills

Coordination of care

Knowledge of trauma-informed care

Education

Licensed Clinical Professional Counselor (LCPC)

Licensed Certified Social Worker (LCSW)

Licensed Psychologist

Tools

Electronic medical records

Basic computer applications

Job description

Position Title

Treatment Coordinator 1

Position Summary

The Treatment Coordinator is a licensed behavioral health professional responsible for coordinating and leading all aspects of client treatment, including weekly clinical sessions, treatment planning, documentation compliance, care coordination, progress monitoring, and ensuring services meet regulatory standards. This full-time, in-office position has no remote work.

Schedule and Classification

Monday‑Friday, 8:00 AM – 5:00 PM EST. Full‑time, onsite – W2.

Benefits Package

• Paid Time Off (PTO)
• Family and Medical Leave
• Health, Medical, and Dental Insurance (reimbursement or employer‑sponsored coverage, when available)
• Supplemental Health and Disability Insurance Options
• Retirement Savings Plan
• Professional Development Support and Continuing Education Opportunities

Essential Duties & Responsibilities

1. Clinical Evaluation & Assessment

• Complete or ensure completion of an initial face‑to‑face diagnostic evaluation and related documentation for each assigned client within required timelines.
• Formulate and document presenting problem(s), relevant psychosocial and family history, mental status, risk factors, strengths, functional impairments, and current needs.
• Maintain and document ongoing collaboration with the client’s primary care provider or other somatic providers when clinically indicated and with proper consent.
• Update evaluative information as clinical status changes or at required review intervals.

2. Treatment Planning & Documentation

• Ensure an Initial Individual Treatment Plan (ITP) is developed no later than the fifth visit following enrollment.
• Develop ITPs in collaboration with the client, and when applicable, the client’s parent/guardian/caregiver, and other members of the treatment team.
• Ensure each ITP includes at minimum: current diagnosis; presenting needs, strengths, recovery goals, and treatment expectations; specific services and interventions; how services will help manage symptoms and support recovery; short‑term and long‑term goals in behavioral, measurable terms with target dates; identification of needed referrals and collaboration with other providers or agencies.
• Conduct monthly treatment plan reviews with each client, revising goals and interventions based on progress, new information, audit findings, or changes in clinical necessity.
• Ensure documentation is completed accurately, thoroughly, and within required timeframes for all services provided.

3. Direct Client Intervention (15 Hours per Week)

• Maintain a caseload of approximately 20 clients.
• See four clients each morning (Monday‑Friday) for 45‑minute face‑to‑face sessions, ensuring each client is seen weekly.
• During sessions, review treatment progress, address clinical and practical barriers, intervene to support treatment compliance, educate clients about risks and implications of going against medical advice, and initiate or support safety planning as needed.
• Address client concerns and complaints related to services and elevate appropriately when needed.

4. Treatment Coordination & Referral Management (25 Hours per Week)

• Coordinate all aspects of services as described in the ITP, ensuring services delivered match what is authorized, clinically indicated, and documented.
• Communicate regularly with psychiatrists, nurse practitioners, therapists, PRP staff, case managers, and other providers on the treatment team.
• Issue and track referrals to internal and external resources such as PRP services, substance use treatment, housing and shelter programs, vocational/educational services, somatic/primary care providers, social services, juvenile services, and other community supports.
• Ensure referrals and support services align with expectations for support services.
• Monitor and document somatic status information in the medical record.
• Identify and troubleshoot systemic and individual barriers such as transportation, insurance, or communication, collaborating with staff and agencies to keep care on track.
• Participate actively in efforts to retain clients in treatment while planning for step‑down or transition when appropriate.

5. Weekly Treatment & Team Audits (Quality Oversight)

• Conduct a structured weekly audit of treatment for each client on the assigned caseload, focusing on alignment with the ITP, service frequency and duration, goal progress, and discharge/transition planning.
• Review the work of assigned treatment team members for completeness, timeliness, clinical appropriateness, and compliance with documentation standards.
• Identify areas of non‑alignment or non‑compliance and implement corrective actions.
• Update treatment plans as needed based on audit findings, clinical progress, or changes in need.
• Document audit activities, findings, and follow‑up in the client record and/or quality management tools as required.

6. Intake, Orientation & Discharge

• Participate in or conduct intake evaluations for clients who will become part of the treatment coordinator’s caseload.
• Participate in discharge planning and continuity‑of‑care processes, ensuring a documented discharge summary within required timelines.
• Promote smooth transitions to higher or lower levels of care or to other providers/agencies when medically necessary.

7. Team Leadership & Staff Support

• Serve as the Treatment Team Lead for assigned clients.
• Provide day‑to‑day clinical direction, coaching, and feedback to team members delivering services.
• Identify and address performance issues related to clinical documentation, timeliness, or adherence to ITP and regulatory standards.
• Recognize and affirm staff accomplishments and effective care.
• Promote a collaborative, recovery‑oriented, and culturally responsive team culture.

8. Meetings & Supervision

• Participate in weekly clinical supervision when required by license and agency policy.
• Meet weekly with the Operations Manager for caseload review, program updates, and operational coordination.
• Meet weekly with a Human Resources representative to support staffing, training, and compliance matters.
• Meet weekly with a Finance representative to review billing, productivity, authorization, and payer requirements.
• Attend all required team meetings, case conferences, and agency trainings.

Minimum Qualifications

• Licensed Clinical Professional Counselor (LCPC)
• Licensed Graduate Professional Counselor (LGPC)
• Licensed Certified Social Worker (LCSW)
• Licensed Certified Social Worker–Clinical (LCSW-C)
• Licensed Master Social Worker (LMSW)
• Licensed Bachelor Social Worker (LBSW)
• Licensed Clinical Alcohol and Drug Counselor (LCADC)
• Licensed Graduate Alcohol and Drug Counselor (LGADC)
• Certified Associate Counselor–Alcohol and Drug (CAC‑AD)
• Certified Supervised Counselor–Alcohol and Drug (CSC‑AD)
• Advanced Practice Registered Nurse – Psychiatric Mental Health (APRN‑PMH)
• Certified Registered Nurse Practitioner – Psychiatric Mental Health (CRNP‑PMH)
• Licensed Psychologist

Candidates must hold an active, unencumbered Maryland license or certification in one of the above categories.

Experience & Skills

• Prior experience in outpatient mental health, community mental health, or related behavioral health settings strongly preferred.
• Knowledge of recovery‑oriented, person‑centered, and trauma‑informed care principles.
• Strong skills in clinical assessment, treatment planning, and documentation.
• Demonstrated ability to coordinate care across multiple providers and systems.
• Ability to lead a multidisciplinary treatment team, provide constructive feedback, and support quality improvement.
• Strong organizational skills and ability to manage time, competing priorities, and regulatory deadlines.
• Comfort with electronic medical records and basic computer applications.
• Reliable transportation for occasional travel to community sites where services are rendered.