Treatment Coordinator

Lane & Associates Family Dentistry; Wake Forest (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading dental practice in Wake Forest is seeking an experienced Treatment Coordinator to join their supportive team. The role includes managing patient appointments, collecting payments, and ensuring a welcoming environment. With competitive pay and excellent benefits, this is an opportunity to grow in a family-like atmosphere.

Benefits

Comprehensive Insurance Coverage

401(k) Employer Contribution Plan

Quarterly Performance Bonus Opportunities

Paid Time Off & Paid Holidays

Fun team events and social campaigns

Qualifications

• Minimum of 1–2 years of dental front office experience.
• Strong communication and customer service skills.
• Proficiency with computers and practice management software.

Responsibilities

• Manage a multi-line phone system and greet patients warmly.
• Schedule and confirm appointments for Dentists and Hygienists.
• Collect and post payments while following company financial policies.

Skills

Communication

Customer Service

Organizational Skills

Attention to Detail

Team Player Mentality

Education

High School Diploma or GED

Tools

Denticon

Job description

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Now Hiring: Treatment Coordinator | Wake Forest

We’re currently looking for an experienced Treatment Coordinator to join our warm, welcoming, and supportive team in our Wake Forest office!

What You’ll Get: Benefits That Make You Smile

We offer more than just a job — we offer a place to grow, thrive, and feel appreciated.

• Competitive pay!
• Comprehensive Insurance Coverage – Health, Vision, Dental, Life, Disability, FSA & more!
• 401(k) Employer Contribution Plan (after 90 days!)
• Quarterly Performance Bonus Opportunities!
• Paid Training Class!
• Employee Assistance Program!
• Uniform Allowance!
• Paid Time Off & Paid Holidays!
• Fridays off at 2 PM!
• Volunteer opportunities with our Smile Squad to earn awesome prizes!
• Fun team events, giveaways & social campaigns year-round!
• Birthday and Work Anniversary surprises sent directly from our owners!
• Employee discounts at major retailers!
• … and so much more!
  
  

Key Responsibilities Include

• Manage a multi-line phone system and greet patients warmly
• Schedule and confirm appointments for Dentists and Hygienists
• Keep provider schedules filled and organized
• Manage the check in/check out process with patients
• Collect and post payments while following company financial policies
• Review treatment plans and explain insurance coverage and out-of-pocket costs to patients
• Accurately enter and update patient info in Denticon
• Keep the front office and lobby tidy and welcoming
• Support your teammates and contribute to a positive office vibe
• Other duties as assigned
  
  

What You Bring To The Team

• A minimum of 1–2 years of dental front office experience
• Strong communication and customer service skills
• Great organizational skills and attention to detail
• A positive attitude and team player mentality
• Proficiency with computers and practice management software (Denticon experience a plus!)
• High School Diploma or GED
• Ability to lift up 15- 20 lbs.
  
  

Ready to Love Where You Work?

We believe in celebrating hard work, creating smiles, and growing careers. If you’re ready to be part of a team that feels like family, apply today — and come see why working at Lane & Associates really will make you smile!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Medical Practices

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