Treatment Coordinator

Dental Club Teams; Tinley Park (IL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Health benefits & PTO

Bonus opportunities

Training & development

Collaborative workplace

Job summary

North Creek Dental Care is seeking an experienced Treatment Coordinator to help patients understand the doctor’s recommendations and move forward with care. You’ll present treatment plans, discuss fees and insurance options, and coordinate scheduling with empathy and clear communication.

You will collaborate with clinical and administrative teams to ensure smooth patient flow, accurate records, and timely follow-ups, continually growing your dental knowledge and patient relationships.

Qualifications

• Experience coordinating dental treatments and presenting plans to patients.
• Ability to explain fees, insurance benefits, and payment options clearly.
• Strong listening and communication skills to build patient trust.
• Organized and dependable with follow-through on patient conversations.
• Growth mindset with openness to coaching and feedback.

Responsibilities

• Help patients understand the doctor’s recommended treatment and connect it to what matters to them.
• Explain estimated insurance benefits, patient costs, and available payment options.
• Address questions with empathy and involve the clinical team when patients need guidance.
• Coordinate appointments and help patients take the next step in their care.
• Follow up with patients who have unscheduled treatment to move forward.
• Maintain accurate records of conversations, financial arrangements, and next steps.
• Review treatment acceptance and follow-up results with the team to identify improvement opportunities.

Skills

Dental treatment coordination

Treatment plan presentation

Insurance benefits knowledge

Communication skills

Organizational skills

Job description

Experienced Treatment Coordinator — Build Trust. Grow Your Career.

You know dentistry. You connect with people. And you love helping patients take the next step toward a healthier smile.

At North Creek Dental Care, our vision is to change the way people feel about dentistry and going to work. We’re looking for an experienced Treatment Coordinator who can turn questions into clarity and help patients move forward with confidence.

Bring your knowledge, your initiative, and your desire to keep getting better.

Who You Are

Experienced in dental treatment coordination, including presenting treatment plans, discussing fees, and helping patients schedule care.

A strong communicator who listens carefully, builds trust, and explains information clearly.

Knowledgeable about dental terminology, insurance benefits, and payment options.

Organized and dependable, with consistent follow-through on patient conversations and outstanding treatment.

Growth-minded: You welcome coaching, seek feedback, and put what you learn into practice.

Proactive and collaborative: You anticipate needs and work closely with the clinical and administrative teams.

What You’ll Do

Help patients understand the doctor’s recommended treatment and connect it to what matters to them.

Explain estimated insurance benefits, patient costs, and available payment options.

Address questions with empathy and involve the clinical team when patients need further guidance.

Coordinate appointments and help patients take the next step in their care.

Follow up consistently with patients who have unscheduled treatment.

Maintain accurate records of conversations, financial arrangements, and next steps.

Review treatment acceptance and follow-up results with the team to identify opportunities to improve.

Growth means strengthening your communication, expanding your dental knowledge, and improving how you support patients. We value teammates who ask questions, share ideas, and use feedback to make meaningful progress.

Our Values

These values guide how we care for patients, support teammates, and follow through on our commitments.

What You’ll Find Here

Competitive pay that recognizes your experience and contributions.

Health benefits and paid time off to support your well-being.

Performance-based bonus opportunities that celebrate team success.

Training and professional development to help you continue growing.

A collaborative workplace where your voice and ideas matter.

Help patients feel informed. Build relationships that last. Take pride in helping people move forward.