Treatment Coordinator

Interdent - Corporate; Palo Alto (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player in oral healthcare is seeking dedicated Treatment Coordinators to enhance patient experiences. This role involves managing the patient journey from diagnosis to treatment acceptance, ensuring clear communication about financial options and treatment plans. Join a team that values personal accountability and operational excellence, and make a meaningful impact in your community. If you have a passion for helping others and possess front office experience in a medical setting, this is an exciting opportunity to grow your career while making a difference in patients' lives.

Benefits

Employee Assistance Program

Medical and pharmacy benefits

Dental and vision insurance

Life and disability insurance

Paid holidays

PTO (80 hours per year)

401k plan

Referral Bonuses

Qualifications

• 1-2 years of front office experience in a medical environment required.
• Computer literacy is essential; experience with QSI/Denticon is a plus.

Responsibilities

• Manage patients from clinical diagnosis to treatment acceptance.
• Communicate financial planning and available options to patients.

Skills

Front office experience

Computer literacy

Bilingual

Treatment Plan presentation

Education

High School Diploma

Tools

QSI

Denticon

Job description

At Gentle Dental, we value our teammate’s smile as much as our patient’s smile.

Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients’ lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing.

We focus on a commitment to patient care, operational and clinical excellence, personal accountability, building relationships, and seeking out innovative and creative approaches to support our patients and teams.

We are hiring immediately for full and part time positions in our dental offices and are seeking teammates who care, listen, and are motivated to help our patients and communities.

At Gentle Dental, our Treatment Coordinators manage patients full cycle from clinical diagnosis to treatment acceptance. You will successfully communicate financial planning and available options based on the proposed treatment. From the first appointment to the last, our Treatment Coordinators lead patients to a happy and healthy smile!

Our opportunities provide a full suite of benefits including:

• Employee Assistance Program
• Medical and pharmacy, dental, vision (for employees and their families)
• Basic life, AD&D, and long-term disability insurance
• 6 Paid holidays and 2 Paid floating holidays
• PTO (80 hours per year for hourly)
• 401k plan and deferred compensation plan
• Referral Bonuses ($600-$2,500 depending on role)

Come join our team and make a difference in the lives of the people in your community!

Qualifications:

• A minimum of 1 to 2 years front office experience in a medical environment.
• Computer literate a must (QSI/Denticon experience is a plus).
• Bilingual a plus.
• Previous experience presenting Treatment Plans and going over costs of services preferred.

Pay Range:

• $18.00 - $20.00 per hour/DOE

Location:

Gentle Dental Palo Alto
3920 Middlefield Rd.
Palo Alto, CA 94303, USA

Schedule:

Full-time, 40 hours

Gentle Dental has the resources you need to achieve true personal and career success.

Qualifications Education:

Required:

High School

Equal Opportunity Employer
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