Treatment Coordinator

InterDent Service Corporation; Palo Alto (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Employee Assistance Program

Medical and pharmacy, dental, vision (

Basic life, AD&D, and long-term-disb

6 Paid holidays

2 Paid floating holiday

PTO (80 hours per year for hourly)

401k plan and deferred compensation

Referral Bonuses ($600-$2,500)

Job summary

Gentle Dental Palo Alto is seeking a Treatment Coordinator to manage patients from diagnosis to treatment acceptance. You will present treatment plans, explain costs, and discuss financial options to help patients choose the best care.

In a busy office, you’ll guide patients through the full treatment cycle with professionalism, clear communication, and a strong patient‑centered approach. This is a full‑time, on-site role with comprehensive benefits.

Qualifications

• A minimum of 1 to 2 years front office experience in a medical environment.
• Computer literate a must (QSI/Denticon experience is a plus).
• Bilingual a plus
• Previous experience presenting Treatment Plans and going over costs of services preferred.

Responsibilities

• Manage patients full cycle from clinical diagnosis to treatment acceptance.
• Communicate financial planning and available options based on proposed treatment.
• Lead patients from first appointment to last for a happy and healthy smile.

Skills

Front office experience

Bilingual

Tools

QSI/Denticon experience

Job description

At Gentle Dental, we value our teammate’s smile as much as our patient’s smile. Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients’ lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing. We focus on a commitment to patient care, operational and clinical excellence, personal accountability, building relationships, and seeking out innovative and creative approaches to support our patients and teams. We are hiring immediately for full and part time positions in our dental offices and are seeking teammates who care, listen, and are motivated to help our patients and communities.

At Gentle Dental, our Treatment Coordinators manage patients full cycle from clinical diagnosis to treatment acceptance. You will successfully communicate financial planning and available options based on the proposed treatment. From the first appointment to the last, our Treatment Coordinators lead patients to a happy and healthy smile!

Our Opportunities Provide a Full Suite Of Benefits Including

• Employee Assistance Program
• Medical and pharmacy, dental, vision (for employees and their families)
• Basic life, AD&D, and long-term disability insurance
• 6 Paid holidays and 2 Paid floating holiday
• PTO (80 hours per year for hourly)
• 401k plan and deferred compensation plan
• Referral Bonuses ($600-$2,500 depending on role)

Qualifications

• A minimum of 1 to 2 years front office experience in a medical environment.
• Computer literate a must (QSI/Denticon experience is a plus).
• Bilingual a plus
• Previous experience presenting Treatment Plans and going over costs of services preferred.

Pay Range

• $18 - $24

Location

Gentle Dental Palo Alto 853 Middlefield Rd Suite 1, Palo Alto, CA 94301

Schedule

Full-time, 40 hours

Gentle Dental has the resources you need to achieve true personal and career success.