Treatment Coordinator

Kids Dental Brands; Martinsville (VA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

Life insurance

401(k) retirement plan

Paid time off

Holidays

Job summary

Triad Orthodontics in Danville is seeking a Treatment Coordinator to support patient scheduling, consultations, and financial discussions. You will be the liaison between the dentist and patients, ensuring clear understanding of recommended treatments and costs.

We are an upbeat team offering a full-time, on-site role with competitive compensation and benefits. Ideal candidates have 1+ year of dental or healthcare receptionist experience and a passion for helping children and families.

Qualifications

• 1+ years of dental or healthcare receptionist experience.
• Coordinate and schedule appointments for patients.
• Explain procedures, treatments, and costs clearly to patients.
• Provide exceptional customer service and follow-up communications.
• Maintain patient information with privacy and security compliance.

Responsibilities

• Coordinate and schedule appointments for patients.
• Conduct initial consultations discussing procedures and costs.
• Act as liaison between Dentist and patient.
• Provide exceptional customer service and address inquiries.
• Discuss financial options, insurance, and credit options.
• Routinely follow up with patients during treatment.
• Update patient education materials and maintain the reception area.
• Maintain patient information in the data system in compliance with privacy regulations.

Skills

Customer service

Appointment scheduling

Communication

Interpersonal skills

Job description

Treatment Coordinator- Triad Orthodontics (Danville)

Career Opportunities with Kids Dental Brands

A great place to work.

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Current job opportunities are posted here as they become available.

Triad Orthodonticsis offering a full-time opportunity as a Treatment Coordinator at our Danvilleoffice.We are an upbeat team looking for an individualwho hasa passion for helping others and wants to make a positive difference in their community.

Why Join Us?

• Modern, kid-friendly facility designed for comfort and efficiency


• Cutting-edge technology combined with a compassionate care approach


• A supportive network that encourages growth into leadership roles


• The chance to make a meaningful impact on children’s health while advancing in your career journey

Summary of Essential Job Functions

• Coordinate and schedule appointments for patients


• Conduct initial consultations with patients to discuss dental procedures, treatments, and associated costs to patients, ensuring they have a clear understanding of their recommended treatment plans


• Act as liaison between Dentist and patient


• Provide exceptional customer service, addressing patient inquiries, concerns, and follow-up communications promptly and professionally.


• Discuss financial options,insurance coverage, and credit options that may be offered


• Routinely follow up with patients throughout the course of treatment


• Update patient education materials and maintain a professional reception area


• Maintain and update patient information in thedata system in compliance with privacy and security regulations

At a Glance

• Experience Required: 1+ years ofDental or Healthcare Receptionist experience


• Job Type:On-site. Full-time

Compensation and Schedule

• Salary: $18.00depending on experience


• Bonus Pay:up to $300 additional per month


• Schedule: Monday-Friday

Benefits That Support You Personally and Professionally

At Kids Dental Brands, we offer a comprehensive and competitive benefits package designed to support your health, well-being, and future. Our offerings for this role include:

• Health Coverage- Medical, dental, vision, and basic life insurance.


• Supplemental Benefits- Voluntary life insurance, short- and long-term disability, legal assistance, identity theft protection, critical illness, hospitalization, and cancer insurance.


• Wellness Program- Incentive-based wellness initiatives to support your physical and mental health, plus access to our Employee Assistance Program (EAP).


• Financial Security -401(k) retirement plan with company match to help you plan for the future.


• Paid Time Off- Enjoy a healthy work-life balance with paid time off, eight (8) paid holidays annually, and dedicated wellness days.

Join our team and help drive our mission that all children, regardless of family income, deserve access to high-quality dental care, in a kid-friendly and fun environment!