Treatment Coordinator

Southeast Oral Surgery & Dental Implants; Lenoir City (TN); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Paid time off

401k with company match

Health Savings Account (HSA)

Medical, dental, and vision coverage

Life insurance

Short & long-term disability

Employee assistance program

BLS/CPR certification

Career path advancement

Job summary

Southeast Oral Surgery & Dental Implants in Lenoir City, TN is hiring a Treatment Coordinator to bridge clinical care and patient experience. You’ll guide patients through treatment plans, explain financial options, and coordinate scheduling in a supportive, professional manner.

This in-office role requires a friendly, detail-oriented communicator with at least one year of customer service. Medical or dental exposure is preferred, and prior insurance/billing experience is a plus.

Qualifications

• One year of customer service experience required.
• Medical or dental experience preferred.

Responsibilities

• Updates and maintains patient insurance information.
• Maintains doctor schedule to ensure efficient use of the doctor’s time.
• Partners with clinical team to ensure excellent patient experience.
• Adheres to deadlines and prioritizes work against the patient schedule.
• Collects payments from patients in an effective and professional manner.
• Understands doctor treatment recommendations and develops treatment plans from diagnosis.
• Effectively communicates treatment options and associated costs to the patient.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Skills

Dental terminology

Friendly demeanor

Organizational skills

Attention to detail

Communication skills

Cross-functional teamwork

Professional presence

Education

High school diploma or equivalent

Job description

Treatment Coordinator

Southeast Oral Surgery & Dental Implants Lenoir City, Tennessee, United States

About this position

We are hiring a Treatment Coordinator - Southeast Oral & Facial Surgery

Website: Southeast Oral Surgery & Implant Center

Lenoir City, TN | Full-time shift | In-office, possible travel to help at nearby offices as-needed.

We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are growing and seeking a confident, compassionate, and detail-oriented Treatment Coordinator to play a key role in connecting our clinical expertise with an outstanding patient experience. In this position, you’ll serve as a trusted resource for patients—helping them understand their treatment plans, guiding them through financial options, and ensuring every interaction is handled with professionalism and care.

We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are growing and seeking a confident, compassionate, and detail-oriented Treatment Coordinator to play a key role in connecting our clinical expertise with an outstanding patient experience. In this position, you’ll serve as a trusted resource for patients—helping them understand their treatment plans, guiding them through financial options, and ensuring every interaction is handled with professionalism and care.

Role and Responsibilities

• Updates and maintains patient insurance information.
• Maintains doctor schedule to ensure efficient use of the doctor’s time.
• Partners with clinical team to ensure excellent patient experience.
• Adheres to deadlines and prioritize work against the patient schedule.
• Collects payments from patients in an effective and professional manner.
• Understands doctor treatment recommendations and develops treatment plans from diagnosis.
• Effectively communicates treatment options and associated costs to the patient.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Education and Experience

• Highschool diploma or equivalent required.
• One year of customer service experience required.
• Medical or dental experience preferred.

Skills and Abilities

• Understanding of dental terminology.
• Friendly, inviting, and professional personality and presence.
• Basic office skills such as typing and filing.
• Good organizational skills.
• Attention to detail.
• Leadership and problem-solving skills.
• Effective communication skills.
• Ability to work cross functionally with other team members.

What We Offer

• Competitive Pay, Bonus potential, and Annual Merit Reviews
• Paid Time Off
• 401k Plan w/Company Match
• Health Savings Account (HSA) with HDHP health plans
• Medical (including Virtual Care), Dental and Vision Coverage
• Basic and Supplemental Life Insurance
• Short & Long-Term Disability
• Employee Assistance Program
• BLS/CPR Certification
• Career Path Advancement to Clinical or Management positions
• National Discount and Rewards Marketplace

Paradigm Oral Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.

E-Verify Participation Notice

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the appropriate federal agency before taking any action against you, including terminating your employment.

Know your Right to Work