Treatment Coordinator

Specialty1 Partners; Las Cruces (NM); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

BCBS Medical & Dental insurance options

VSP Vision coverage

Complimentary life insurance policy

Short-term & long-term disability

Pet insurance coverage

401(k) plan with match options

HSA / FSA account access

Identity theft protection

Legal services package

Paid time off

Job summary

Specialty1 Partners in Las Cruces is seeking a talented Treatment Coordinator to improve patient experiences in specialty dental care. Responsibilities include engaging with patients to explain treatment options, creating detailed treatment plans, and assisting with insurance navigation. The ideal candidate will possess strong interpersonal and communication skills, be detail-oriented, and have a high school diploma. This full-time role requires working Monday to Friday, 8:00 am to 5:00 pm, and offers comprehensive benefits including medical, dental, and 401(k) options.

Qualifications

• Build rapport and trust with patients and the dental team.
• Explain complex treatment information clearly.
• Manage multiple tasks and priorities simultaneously.
• Navigate insurance coverage and financial obligations.

Responsibilities

• Engage with patients to explain treatment options.
• Collaborate with the dental team to create treatment plans.
• Schedule appointments considering patient availability.
• Maintain accurate patient records and treatment plans.

Skills

Interpersonal skills

Excellent communication

Detail-oriented

Dental software proficiency

Understanding of dental terminology

Empathetic approach to customer service

Education

High school diploma

Job description

Our office, Oral Surgery of New Mexico - Las Cruces, is seeking a talented Treatment Coordinator to join our busy specialty practice.

We are looking for a talented and skilled Treatment Coordinator to help us accomplish our mission to improve the lives of our patients by providing a world‑class specialty experience for every patient. Here is what you need to know about the role, our team and why we could be the right next step in your career.

Your responsibilities

• Engage with patients to explain treatment options, answer questions, and address concerns in a clear and empathetic manner.
• Collaborate with the dental team to create comprehensive treatment plans tailored to each patient's needs and goals.
• Schedule appointments for treatments, consultations, and follow‑up visits, taking into consideration the patient's availability and the clinic's schedule.
• Assist patients in understanding and navigating insurance coverage and financial obligations, providing accurate cost estimates, and exploring payment options.
• Maintain accurate and up‑to‑date patient records, treatment plans, and correspondence to ensure efficient communication and coordination.
• Work closely with the front desk and administrative staff to ensure a smooth patient flow and an organized office environment.
• Continuously update your knowledge of dental treatments, procedures, and insurance policies to provide accurate information to patients.
• Handle any patient concerns or issues that may arise during the treatment process, escalating them as necessary to ensure prompt resolution.
• Ability to work full‑time, Monday‑Friday from 8:00 am‑5:00 pm.

Your background

• Strong interpersonal skills with the ability to build rapport and trust with patients and the dental team.
• Excellent communication skills, both verbal and written, to explain complex treatment information in a clear and understandable manner.
• Detail‑oriented and organized, with the ability to manage multiple tasks and priorities simultaneously.
• Proficiency in dental software and basic computer skills.
• Understanding of dental terminology, procedures, and insurance processes.
• Empathetic and patient‑centered approach to customer service.
• A high school diploma.

Why you should join our team

A career with us is a chance to work with everyone involved in the future of specialty dental care. Dental Assistants, Sterilization Technicians, Specialists, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and achieve excellent clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.

Benefits and perks

• BCBS Medical & Dental insurance options
• VSP Vision coverage
• Complimentary life insurance policy (employee only)
• Short‑term & long‑term disability
• Pet insurance coverage
• 401(k) plan with match options
• HSA / FSA account access
• Identity theft protection
• Legal services package
• Hospital/accident/critical care coverage
• Paid time off

2103 N Telshor Ct, Las Cruces, NM 88011

Position Base Pay Range: $15 USD - $20 USD

Specialty1 Partners and its affiliates are equal‑opportunity employers. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners participates in the federal government’s E‑Verify program on behalf of the clinical practice entities which it supports.