Insurance Coordinator

Specialty1 Partners; Las Cruces (NM); On-site; USD 17,908 - 20,664; Full time

Benefits offered by this job

BCBS Medical & Dental insurance

VSP Vision Coverage

Complimentary Life Insurance Policy

Short-term & Long-Term Disability

Pet Insurance Coverage

401(k) plan w/match options

Identity Theft Protection

Legal Services Package

Hospital/Accident/Critical Care

Paid Time Off

Job summary

Oral & Facial Surgery of New Mexico - Las Cruces is seeking an Insurance Coordinator to join our busy specialty practice. You will verify patients' insurance coverage, post payments, and assist patients with understanding costs and options.

Collaborate with front desk and clinical teams to ensure accurate billing, process pre-authorizations, and follow up on denials while delivering excellent patient service in a fast-paced environment.

Qualifications

• No experience required.
• High school diploma or equivalent.
• Previous experience as a dental insurance coordinator or in a similar role is preferred.
• Excellent communication and interpersonal skills.
• Detail-oriented with the ability to maintain accurate records and documentation.
• Proficiency in dental practice management software and Microsoft Office Suite.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Problem-solving skills to navigate insurance claim discrepancies and denials.
• High level of professionalism and a patient-centric attitude.

Responsibilities

• Verify patients' dental insurance coverage and benefits.
• Post insurance payments and work on patient balances.
• Communicate with insurance companies to obtain pre-authorizations for treatments.
• Assist patients in understanding their insurance coverage and estimated costs.
• Submit accurate and timely insurance claims electronically and via mail.
• Follow up on outstanding insurance claims, appeals, and denials.
• Collaborate with front desk and clinical teams to ensure accurate patient information and treatment codes.
• Provide excellent customer service by addressing insurance-related inquiries and concerns.
• Educate patients on available payment options for uncovered services.

Skills

Excellent communication

Interpersonal skills

Detail-oriented

Time management

Problem-solving

Education

High school diploma or equivalent

Tools

Dental practice management software

Microsoft Office Suite

Job description

Our office, Oral & Facial Surgery of New Mexico - Las Cruces, is seeking an Insurance Coordinator to join our busy specialty practice.

As one of the essential members of our office, you will also help to facilitate/coordinate other office responsibilities as needed.

Your Responsibilities

• Verify patients' dental insurance coverage and benefits
• Post insurance payments and work on patient balances
• Communicate with insurance companies to obtain pre-authorizations for treatments
• Assist patients in understanding their insurance coverage and estimated costs
• Submit accurate and timely insurance claims electronically and via mail
• Follow up on outstanding insurance claims, appeals, and denials
• Maintain up-to-date knowledge of dental insurance policies and industry changes
• Collaborate with the front desk and clinical teams to ensure accurate patient information and treatment codes
• Provide excellent customer service by addressing insurance-related inquiries and concerns
• Educate patients on available payment options for uncovered services

As one of the essential members of our office, you will also help to facilitate/coordinate other office responsibilities as needed.

Your Schedule

• Monday - Thursday: 8:00 AM - 5:00 PM
• Friday: 8:00 AM - 4:00 PM

Your Background

Are you a detail-oriented and organized individual with a passion for dental care and exceptional customer service? We are currently seeking a Dental Insurance Coordinator to join our team and play a crucial role in ensuring smooth insurance operations for our patients. As a vital part of our practice, you will be responsible for managing insurance claims, facilitating billing processes, and providing top-notch support to our patients regarding their insurance-related inquiries. You also have the following:

• No experience required
• High school diploma or equivalent.
• Previous experience as a dental insurance coordinator or in a similar role is preferred.
• Excellent communication and interpersonal skills.
• Detail-oriented with the ability to maintain accurate records and documentation.
• Proficiency in dental practice management software and Microsoft Office Suite.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Problem-solving skills to navigate insurance claim discrepancies and denials.
• High level of professionalism and a patient-centric attitude.

If this sounds like you, you will fit right in with the team!

Why You Should Join Our Team

A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Specialists, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.

We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.

• BCBS Medical & Dental insurance Options
• VSP Vision Coverage
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k) plan w/match options
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off

2103 N Telshor Ct Las Cruces, NM 88011

Position Base Pay Range

$13 - $15 USD

Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.

Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at https://www.specialty1partners.com/privacy-policy/

Specialty1 Partners and its affiliates participate in the federal government’s E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire’s completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go towww.e-verify.gov and click on the Employees Link to learn more.

Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.