Treatment Coordinator

Jefferson Dental & Orthodontics; Katy (TX); On-site; Full time

Job summary

Join a leading dental practice as a Treatment Coordinator, where you will provide exceptional care and support to patients. This entry-level full-time role offers competitive pay, bonuses, and numerous benefits while helping patients achieve their best smiles. Ideal candidates are organized, communicative, and dedicated to excellent service.

Benefits

Competitive pay and bonus structure

Opportunities for growth and leadership roles

Vacation and PTO

$25,000 of company-paid Life Insurance

Medical, Vision, Disability benefits

401(k) plan

Qualifications

• 1 year of Customer Service experience required.
• Intermediate proficiency in Microsoft Office.
• 3 years of management experience or Associates’ degree.

Responsibilities

• Provide excellent customer service to patients.
• Conduct audits of patient schedules and data entry quality.
• Present post-exam consultations and financing options.

Skills

Customer Service

Communication

Organization

Education

Associates’ degree

Tools

Microsoft Office

Dentrix

Dolphin dental software

Job description

Join to apply for the Treatment Coordinator role at Jefferson Dental & Orthodontics

We are Jefferson Dental & Orthodontics, and we believe in taking a personal approach to dentistry. Since our humble beginnings in Texas in 1967, we’ve been a trusted friend to our patients. At Jefferson, we understand that earning a patient’s trust requires more than clinical excellence; it’s essential to see each patient as a unique individual and tailor their care plan accordingly. We are committed to putting a smile on each patient’s face and truly changing lives. Would you like to be part of our life-changing team?

Our philosophy is simple: Our Care Changes People’s Lives. We treat our patients like family to provide the best dental experience, believing that a happy, confident smile leads to a better life. We deliver high-quality care, making dentistry convenient and affordable for everyone. Join our new Hygiene team for a fulfilling career dedicated to helping patients achieve the confident, happy smiles they deserve.

The Dental Assistant works under the supervision of the Lead RDA and is responsible for a wide range of tasks, including patient care, education, administrative duties, and laboratory functions. Note: All employees need to be flexible and available to provide dental assistance and perform front desk duties based on patient needs and as directed by office management.

What You’ll Do

1. Provide excellent customer service to patients
2. Present post-exam consultations and financing options to patients
3. Conduct audits of patient schedules, data entry quality, patient information accuracy, consistency of consultations and financial presentations, internal referral processes, and supply management

Who We’re Looking For

1. Someone dedicated to exceeding customer service expectations
2. An excellent communicator and motivator who can confidently educate patients and build trust within the team
3. A well-organized, adaptable individual comfortable managing diverse teams and handling changing priorities

The Perks!

• Competitive pay and bonus structure – starting salary $18/hour with bonuses up to $800/month*
• New Graduates welcome!
• Opportunities for growth and leadership roles
• Vacation and PTO
• $25,000 of company-paid Life Insurance
• Additional benefits including Medical, Vision, Disability, HSA, FSA, Dependent Care, Supplement Life Insurance, 401(k), Critical Illness, Identity Protection, and Team Member Assistance Program

*Bonus potential based on achieving certain business objectives per month

Basic Qualifications

• Associates’ degree or 3 years of management experience
• Intermediate proficiency in Microsoft Office (Excel, Outlook, Word)
• Customer Service experience: 1 year (Required)
• Computer Skills: 1 year (Required)

Preferred Qualifications

• Dental office management experience, especially in a multi-specialty office, highly preferred
• Knowledge of Dentrix and Dolphin dental software
• CPR-BLS, RDA, or other related dental certifications

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Financial Services, Software Development, and Technology, Information and Internet