Treatment Coordinator

Johnson Family Dental; Holiday (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking dental practice as a Treatment Care Coordinator, where you will play a pivotal role in ensuring positive patient experiences. This engaging position involves welcoming patients, guiding them through their visits, and assisting with financial arrangements. You will be part of a team dedicated to delivering exceptional customer service and creating a supportive environment for all patients. If you are passionate about helping others and have a knack for communication, this opportunity is perfect for you. Embrace the chance to make a difference in patients' lives while enjoying a comprehensive benefits package in a collaborative workplace.

Benefits

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

401k Plan

Employee Discount Programs

Pet Insurance

Qualifications

• At least one year of related experience in a dental or healthcare setting.
• Strong communication and customer service skills are essential.

Responsibilities

• Create a welcoming atmosphere and greet each patient warmly.
• Assist with check-in/check-out and schedule appointments.
• Express appreciation to patients for choosing our services.

Skills

Communication Skills

Interpersonal Skills

Customer Service

Dental Terminology Knowledge

Job description

Overview

As a Treatment Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.

Schedule (days/hours)

M-F 8am-5pm x1 Sat per month

Responsibilities

• Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome.
• Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism.
• Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism.

Qualifications

• At least one year of related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.

Compensation

$19 - $22 an hour

About Us

Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at [e-mail].

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