Treatment Coordinator

Smile Doctors; Fort Thomas (KY); On-site; USD 35,000 - 50,000; Full time

Job summary

Smile Doctors, a leading Orthodontic Support Organization, is seeking a Treatment Coordinator to enhance patient experience while managing financial arrangements. Join a passionate and innovative team committed to a people-first culture and be part of a rapidly growing organization that transforms smiles with care.

Benefits

Competitive salary

Medical, dental, vision and life insurance

Short and long-term disability coverage

401(k) plan

2 weeks paid time off in your first year + paid holidays

Discounts on braces and clear aligners for you and your family

Qualifications

• Minimum one (1) year experience in sales or service industry required.
• Bilingual a plus, but not required.
• Ability to establish and maintain good working relationships.

Responsibilities

• Educate patients on treatment options and financial arrangements.
• Coordinate patient schedules and follow up on consultations.
• Assist in marketing and community events.

Skills

Outgoing

Approachable

Empathetic

Proactive

Excellent written skills

Excellent verbal skills

Sales skills

Education

High School diploma or equivalent

College education preferred

Job description

Looking for a career that makes you smile?

We're seeking a Treatment Coordinator to join our growing team.

Responsible for educating new patients regarding available treatment options, working out financial arrangements, and cultivating strong relationships.

How You'll Make Us Better

• Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections
• Understand the practice's policy on working with financials to educate patients on their payment options
• Work pending reports and follow up with potential patients to schedule treatment
• Preparation for patient exams
• Follow up with patients to set up consultations or begin treatment and keep schedules full
• Coordinate patients referred to specialists for care prior to treatment as necessary
• Assist in Local Store Marketing and community events
  
  

Your special skills

We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:

• Outgoing, Approachable, and Empathetic
• Proactive and adaptable
• Excellent written and verbal skills
  
  

Prerequisites for success

• High School diploma or equivalent required; College education preferred
• Minimum one (1) year experience in sales or other service industry required
• Bilingual a plus, but not required
• Ability build rapport with patients
• Ability to establish and maintain good working relationships with patients and coworkers
• Excellent sales skills
• Ability to talk to a person, not at a person
  
  

The Perks

In exchange for the dynamic contribution you'll bring to our team, we offer:

• Competitive salary
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members
  
  

Why Smile Doctors?

As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.

Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.

This is the perfect opportunity to grow with an expanding organization! Apply today!