Treatment Coordinator

Smile Doctors; East Weymouth (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading Orthodontic Support Organization as a Treatment Coordinator. You'll educate patients on treatment options and financial arrangements while fostering strong relationships. Enjoy a supportive culture with opportunities for growth and competitive perks.

Benefits

Competitive salary

Medical, dental, vision, and life insurance

Short and long-term disability coverage

401(k) plan

2 weeks paid time off in your first year

Discounts on braces and clear aligners

Qualifications

• Minimum one year experience in sales or service industry required.
• Bilingual a plus, but not required.

Responsibilities

• Educate patients on treatment options and financial arrangements.
• Coordinate with patients and specialists for care.
• Assist in local store marketing and community events.

Skills

Outgoing

Empathy

Proactive

Excellent written and verbal skills

Education

High school diploma or equivalent

College education preferred

Job description

Looking for a career that makes you smile?

We're seeking a Treatment Coordinator to join our growing team.

Responsible for educating new patients regarding available treatment options, working out financial arrangements, and cultivating strong relationships.

How You'll Make Us Better

1. Present orthodontic treatment plans, educate the patient on the plan of treatment, and overcome objections
2. Understand the practice's policy on working with financials to educate patients on their payment options
3. Work pending reports and follow up with potential patients to schedule treatment
4. Preparation for patient exams
5. Follow up with patients to set up consultations or begin treatment and keep schedules full
6. Coordinate patients referred to specialists for care prior to treatment as necessary
7. Assist in local store marketing and community events

Your special skills

We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:

• Outgoing, approachable, and empathetic
• Proactive and adaptable
• Excellent written and verbal skills

Prerequisites for success

• High school diploma or equivalent required; college education preferred
• Minimum one (1) year experience in sales or other service industry required
• Bilingual a plus, but not required
• Ability to build rapport with patients
• Ability to establish and maintain good working relationships with patients and coworkers
• Excellent sales skills
• Ability to talk to a person, not at a person

The Perks

In exchange for the dynamic contribution you'll bring to our team, we offer:

• Competitive salary
• Medical, dental, vision, and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Why Smile Doctors?

As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.

Smile Doctors offers every team member the opportunity to be a part of something bigger. We nurture talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals to join us in changing the way the world smiles.

This is a perfect opportunity to grow with an expanding organization! Apply today!