Treatment Coordinator

Smile Doctors; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunity

Insurance (medical/dental/vision/life)

401(k) plan

Paid time off + holidays

Brace discounts

Job summary

Wired Orthodotics seeks a Treatment Coordinator to educate patients on orthodontic treatment options and help establish payment plans. You’ll follow up with prospects, schedule consultations, and prepare patients for exams, while coordinating referrals to specialists as needed.

Ideal candidates have at least one year in sales or service, excellent communication skills, and an ability to build rapport with patients and coworkers in a fast-paced environment.

Qualifications

• High School diploma or equivalent required; College education preferred.
• Minimum one year experience in sales or other service industry required.
• Bilingual a plus, but not required.
• Ability to build rapport with patients.
• Ability to establish and maintain good working relationships with patients and coworkers.
• Excellent sales skills.

Responsibilities

• Present orthodontic treatment plans and educate patients on treatment options.
• Explain financial options and assist with payment plans.
• Follow up with potential patients to schedule treatment and set consultations.
• Prepare for patient exams.
• Coordinate referrals to specialists as needed.
• Support local store marketing and community events.

Skills

Outgoing, Approachable, Empathetic

Proactive, Adaptable

Excellent written and verbal skills

Education

High School diploma or equivalent

College education preferred

Job description

Looking for a career that makes you smile?

Wired Orthodotics is seeking a Treatment Coordinator to join our growing team.

Responsible for educating new patients regarding available treatment options, working out financial arrangements, and cultivating strong relationships.

How you’ll make us better:

• Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections
• Understand the practice’s policy on working with financials to educate patients on their payment options
• Work pending reports and follow up with potential patients to schedule treatment
• Preparation for patient exams
• Follow up with patients to set up consultations or begin treatment and keep schedules full
• Coordinate patients referred to specialists for care prior to treatment as necessary
• Assist in Local Store Marketing and community events

Your special skills:

We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:

• Outgoing, Approachable, and Empathetic
• Proactive and adaptable
• Excellent written and verbal skills

Prerequisites for success:

• High School diploma or equivalent required; College education preferred

• Minimum one (1) year experience in sales or other service industry required

• Bilingual a plus, but not required

• Ability build rapport with patients

• Ability to establish and maintain good working relationships with patients and coworkers

• Excellent sales skills

• Ability to talk to a person, not at a person

The Perks:

In exchange for the dynamic contribution you’ll bring to our team, we offer:

• Competitive salaryplus Bonus Opportunity
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Why Wired Orthodontics?

We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.

We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.