Treasury Services Specialist

NESB-Career-Page; South Easton (MA); On-site; USD 65,000 - 85,000; Full time

Job summary

North Easton Savings Bank is seeking a Treasury Service Specialist to implement, support, and manage day-to-day treasury products for commercial clients. You will handle client requests and collaborate with Treasury Services, Business Banking Officers and internal teams to ensure accurate processing and timely service.

The role emphasizes monitoring activity reports, onboarding customers, training staff, and identifying cross-selling opportunities while maintaining compliance with bank policies

Qualifications

• Bachelor’s degree or combination of education and relevant work experience.
• 3-5 years banking experience with a minimum of 1 year of treasury services experience.
• Strong verbal and written communication skills
• Ability to handle multiple tasks simultaneously in a competent and professional manner
• Proficient in Microsoft suite of products; knowledge of check system and core operating systems

Responsibilities

• Reviews treasury services activity reports for monitoring.
• Contacts ACH origination customers of rejected files and provides training.
• Provides new service onboarding and training for Treasury Management services.
• Provides product demonstrations to potential customers and conducts training for new/existing customers and internal teams.
• Identifies cross-selling opportunities with Treasury Management customers and makes recommendations.
• Maintains knowledge of Treasury Management policies and procedures and follows bank policies

Skills

Verbal communication

Written communication

Multitasking

Microsoft Office

Check processing

Operating systems basics

MS Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Description

Position Summary

The Treasury Service Specialist implements, supports and manages the day-to-day and servicing of the Bank’s treasury products by handling client requests and working hand in hand with the Treasury Services team, Business Banking Officers and other internal teams.

Essential Job Responsibilities

The essential functions include, but are not limited to the following:

• Reviews various Treasury Services activity reports for ongoing monitoring and periodic review.
• Contacts ACH origination customers of rejected files and provides additional training as necessary.
• Reviews Positive Pay Exception activity and contacts customers as necessary.
• Responsible for monitoring ACH Manager for the processing of exception files.
• Responsible for posting Safe Point credits daily.
• Provides new service onboarding and training for Treasury Management services.
• Provides product demonstrations to potential customers and conducts training for new/existing customers and internal teams.
• Provides direct assistance to Commercial and Business Banking customers on all deposit and Treasury Management needs.
• Monitors customer activities across all Treasury Management services and presents findings and recommendations to customers as well as to other departments, as necessary.
• Manages risk exposure relative to Treasury Management services.
• Provides timely and responsive customer service by meeting agreed-upon deadlines and commitments
• Assists with updating and developing Treasury Management procedures.
• Identifies cross-selling opportunities with existing Treasury Management customers and makes recommendations based on their needs.
• Actively participate in team meetings, provide input, and training Works closely and collaboratively with other departments in the Bank, treating all employees with respect
• Assists with Treasury Services audit research requests as needed.
• Maintains knowledge of Treasury Management policies and procedures and follows all bank policies and procedures, and compliance regulations
• Assumes responsibility for special projects as assigned.

Requirements

Knowledge, Skills & Abilities

• Bachelor’s degree or combination of education and relevant work experience required.
• Minimum of 3-5 years banking experience with a minimum of 1 year of treasury services experience required.
• Possess strong verbal and written communication skills
• Ability to handle multiple tasks simultaneously in a competent and professional manner
• Proficient in Microsoft suite of products
• Knowledge of check system as well as electronic usage
• Basic understanding of core operating systems

The pay range for this position is based on the lowest to highest salary we in good faith believe to pay for this position at the time of this posting. We may ultimately pay more than the posted range and the range may be modified in the future. An individual’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, business or organizational needs, affordability and market pay.

Physical Demands

This position is an office-based position in terms of physical demand. Employees are expected to be able to operate their fingers and hands to perform functions such as typing, writing, and filing. Employees must also be able to move throughout the office with ease while also being able to sit for extended periods of time. Employees must be able to see and hear in an office setting that does include much noise going on around one’s workspace. While this job is mainly clerical, there are instances in which employees must be able to transport up to 20 pounds.

Pay Range Disclosure

The pay range for this position is based on the lowest to highest salary we reasonably and in good faith expect to pay for this position at the time of this posting. Actual pay will depend upon several factors including, but not limited to, relevant education, qualifications, certifications, experience, business or organizational needs, affordability and market pay. The posted range may be modified in the future as market data or organizational priorities change.

Note

The above is a description of the ordinary duties of the position. It should be expected that from time-to-time other duties (both related and unrelated to the above) may be assigned and are therefore required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements.

North Easton Savings Bank is dedicated to being an equal opportunity workplace. To reach and maintain this goal, the Bank strictly prohibits harassment and discrimination based on gender, sex, race, ethnic background, age, physical disability, mental disability, and anything else protected by law. North Easton Savings Bank welcomes diversity and we believe that diversity is the root of successful teams and an overall successful workplace.