Treasury Services Specialist

Midland States Bank; Effingham (IL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Healthcare

Well-being benefits

Paid family leave

Paid time off

Employee Stock Purchase Plan

401(k) with company match

Non-Qualified Deferred Compensation

Job summary

Midland States Bank is hiring a Treasury Services Specialist II to support Online Banking and Treasury Service products and deliver outstanding customer service to staff and customers. You will stay updated on product changes and assist in delivering timely solutions.

Responsibilities include verifying Treasury information, serving as product contact, processing ACH, wires, Positive Pay, RDC, Lock Box and online setups, and training staff while maintaining security and regulatory compliance.

Qualifications

• Associates degree and/or 1–3 years relevant banking experience.
• Proficient in computer technology and software applications.
• Excellent written and verbal communication skills.

Responsibilities

• Verify information for Treasury Service products and complete setup for customers.
• Serve as customer contact representative for Treasury Service products.
• Process Treasury service products including ACH, Wire Transfers, Positive Pay, Remote Deposit Capture, Lock Box and Online Banking setups.
• Maintain current knowledge of new and existing systems software and hardware.
• Assist in training bank staff on features and benefits of Treasury Service products.

Skills

Communication skills

Professional image

Computer literacy

Education

Associates degree or 1–3 years banking experience

Tools

Online Banking systems

Job description

At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements.

Pay Range: $18.50-21.00/hour

Position Summary

The Treasury Services Specialist II is responsible for supporting the Online Banking and Treasury Service products as well as the delivery of exceptional customer service to Midland States Bank staff and its customers. He/she should always be up to date on the enhancements and/or changes to the product. This individual will assist and provide support as needed in order to foster and sustain a strong team environment.

Primary Accountabilities

• Verification of information pertaining to Treasury Service Products for both personal and business through the completion of the setup and process for customers.
• Serves as customer contact representative for the Treasury Service products.
• Has the ability to process one of more Treasury service products including ACH, Wire Transfers, Positive Pay, Remote Deposit Capture, Lock Box and Online Banking applications and setups.
• Able to answer questions related to deposit products and applications in relation to Treasury Services.
• Process or validate various reports in relation to job assignments.
• Maintain a current knowledge of new and existing systems software and hardware.
• Responsible for setup and maintenance of online banking profiles.
• Assist in the instruction and training of the bank staff on features and benefits of Specified Treasury Service products as needed.
• Performs other duties and handles special projects from time to time as assigned by manager.
• Observe all security, privacy and compliance requirements.
• Maintain knowledge of regulatory regulations and requirements.
• Keep up-to-date on procedures.
• Assist with the review and testing of procedures and new products.
• Train on and support all job functions within work unit.
• Assists with conversion process as needed.
• Assist Team members and other operations staff members as needed.
• Excellent written and verbal communication skills.
• Maintain a positive can do attitude.
• Assist with the resolution of system/processing issues.
• Works independently and requires minimum manager oversight.
• Considered a subject matter expert on one or more treasury products.

The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).

Other duties as assigned.

Position Qualifications

Education/Experience:

• Associates degree and/or 1-3 years relevant banking experience and/or knowledge within a specific service/product line.
• Ability to present a professional business image to coworkers and customers including verbal, written, and personal attire.
• Must be proficient in computer technology and software applications.
• Ability to work under stress.
• Excellent communication skills.

Competencies

Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable

At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company.

We're proud to be an Equal Opportunity and Affinity Action employer.

At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at [e-mail].

Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions.

In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT

At Midland, we're proud to be a little different.

You can see it in our bright orange signs-but there's more to it than that.

With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions.

For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can bright every interaction to drive our collective success.

And this goes beyond traditional banking.

We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all.

Our humble ambition keeps us growing, giving back, and looking ahead.

We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel.

You might say we're unlike any other bank.

And you'd be right.