Treasury Services Implementation & Support Specialist

JPMorganChase; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

JPMorganChase in Chicago is seeking a Treasury Services Support Associate within the Commercial Bank Payment Services group. You will contribute to new sales targets and portfolio growth by submitting high‑quality implementation requests and supporting Treasury Management Officers in initiating implementations and ensuring proper billing and controls.

The role develops Treasury Services product knowledge over time and offers opportunities across treasury management functions, including

Qualifications

• Bachelor's degree required.
• Ability to understand Treasury Services products, pricing, and billing processes.
• Superior verbal and written communication skills to mobilize internal resources.
• Strong time management and ability to multitask in fast-paced environment.
• Proficiency in Microsoft Office and strong analytical/quantitative skills.

Responsibilities

• Provide subject matter expertise, confirm scope, products, and services
• Initiate implementation requests for new business with clients
• Own process for simple implementations
• Join initial implementation calls for complex implementations to ensure accuracy
• Coordinate with Sales and implementation regarding potential client change requests
• Submit billing information; including billing adjustments
• Support ad-hoc requests (e.g., billing inquiries)
• Participate in process improvement initiatives designed to improve workflow resulting in an enhanced client experience
• Apply required control procedures

Skills

Treasury services knowledge

Strong communication skills

Multitasking / time management

Analytical skills

Microsoft Office proficiency

Education

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

JPMorganChase in Chicago is seeking a Treasury Services Support Associate within the Commercial Bank Payment Services group. You will contribute to new sales targets and portfolio growth by submitting high‑quality implementation requests and supporting Treasury Management Officers in initiating implementations and ensuring proper billing and controls.

The role develops Treasury Services product knowledge over time and offers opportunities across treasury management functions, including