Treasury & Payments Analyst — Corporate Banking Support

BMO Harris Bank; Chicago (IL); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Job summary

BMO Harris Bank in Chicago is seeking an Analyst to join the Treasury & Payment Solutions team. You will coordinate onboarding, pricing, and portfolio activities, support client service, and ensure accurate documentation across Salesforce and internal systems.

You will work with Sales Officers, product teams, and client service colleagues in a fast-paced environment, handling multiple priorities with attention to detail and proactive communication.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• CTP designation, progress toward CTP, or other treasury-related certification is an asset.

Responsibilities

• Act as a day-to-day support partner to assigned Sales Officers and provide responsive support for client and internal partner requests.
• Gather and organize information required to advance opportunities through the sales process, including client requirements, product information, implementation details, and supporting documentation.
• Prepare pre-call planning materials, client and prospect research, pitchbooks, RFP responses, Client Business Reviews (CBRs), and post-meeting follow-up materials.
• Support client communications regarding product information, pricing, onboarding requirements, implementation status, and service requests, with guidance from the Sales Officer as appropriate.
• Coordinate internal resources and partners to support sales, onboarding, implementation, and portfolio activities.
• Provide clear status updates and proactively identify open actions, dependencies, timing risks, and items requiring escalation.
• Coordinate onboarding activities, including AML/KYC requirements, account opening, documentation collection, implementation requests, and service setup.
• Prepare and submit implementation and account-opening requests using established systems, procedures, and available job aids.
• Track implementation milestones and follow up with clients and internal partners on outstanding requirements.
• Coordinate with Solution Delivery Consultants, documentation teams, product partners, and client service teams as appropriate.
• Validate that required client, product, billing, and documentation information is complete before submission.
• Escalate delays, risks, client concerns, or unresolved dependencies when additional support is required.
• Support preparation of pricing proposals, repricing requests, Deposit Pricing Models (DPM), Pricing Exception Tool (PET) requests, and waiver requests.
• Gather required financial information and prepare clear supporting rationale for pricing and approval requests, with guidance as appropriate.
• Assist with preliminary billing reviews, pricing validation, service setup review, and waiver-renewal tracking.
• Help confirm that approved pricing, rates, services, and waivers are accurately reflected in client setup and billing.
• Support accurate documentation and setup practices that reduce operational risk and rework.
• Maintain accurate and timely Salesforce opportunities, call activity, notes, pipeline updates, and portfolio records.
• Participate in portfolio review and pipeline discussions with Sales Officers and coverage partners.
• Track client opportunities, implementation status, pricing renewals, waiver expirations, service changes, and account-maintenance requests.
• Support preparation of portfolio reports, client trend analysis, and opportunity identification using available financial and transaction information.
• Maintain current and complete client documentation in applicable systems and files.
• Use available internal systems, prior examples, procedures, and job aids to research and validate information before submission or escalation.
• Take ownership of assigned work and maintain visibility from intake through completion.
• Identify next steps, dependencies, risks, and required follow-up activities with guidance appropriate to experience level.
• Manage multiple priorities and competing deadlines while maintaining accuracy and service quality.
• Communicate proactively when a deadline, client request, or implementation activity is at risk.
• Ask timely, well-framed questions and apply prior coaching and available resources to new assignments.
• Collaborate effectively across teams and contribute to a culture of accountability, continuous learning, and client focus.
• Identify and elevate potential operational, compliance, documentation, implementation, or client-service risks.
• Complete assigned work in accordance with applicable policies, procedures, standards, and controls.
• Support timely completion of AML/KYC, account-opening, implementation, and documentation requirements.
• Maintain the accuracy and completeness of work products and self-review deliverables before submission.
• Contribute to a consistent and professional client experience across communications and deliverables.
• Bachelor's degree or equivalent combination of education and relevant experience.
• CTP designation, progress toward CTP, or other treasury-related certification is an asset.
• 1-3 years of experience in treasury management, cash management, banking, implementation support, client service, sales support, operations, risk, analytics, or a related financial-services environment.
• Experience supporting corporate, commercial, institutional, or financial-services clients is preferred.
• Experience coordinating documentation, onboarding, implementation, pricing, reporting, or portfolio-management activities is an asset.
• Experience working in a high-volume environment with multiple stakeholders and competing deadlines is preferred.
• General knowledge of banking, cash management, or treasury management concepts.
• Basic understanding of payments, receivables, liquidity, information reporting, fraud mitigation, account services, and digital banking channels is preferred.
• Basic understanding of onboarding, implementation, account opening, pricing, billing, and client-service workflows is preferred.
• Awareness of risk management, compliance, AML/KYC, and operational-control requirements.
• Strong organization, attention to detail, and commitment to accurate execution.
• Ability to manage multiple tasks, establish priorities, and meet agreed deadlines.
• Clear, concise, and professional written and verbal communication skills.
• Strong analytical, research, and problem-solving skills.
• Ability to learn new products, systems, and processes and apply coaching to future work.
• Ability to self-review work and identify missing or inconsistent information before submission.
• Ability to collaborate effectively with clients, Sales Officers, and internal partners.
• Proficiency with Microsoft Excel, PowerPoint, Word, and Outlook.

Skills

Organization

Attention to detail

Time management

Communication

Analytical thinking

Learning agility

Self-review

Collaboration

MS Office (Excel/PowerPoint/Word/Outl

Education

Bachelor's degree

CTP designation (asset)

Tools

Salesforce

MECH / Alltel

XAA

APMS

Onboarding Hub

Job description

BMO Harris Bank in Chicago is seeking an Analyst to join the Treasury & Payment Solutions team. You will coordinate onboarding, pricing, and portfolio activities, support client service, and ensure accurate documentation across Salesforce and internal systems.

You will work with Sales Officers, product teams, and client service colleagues in a fast-paced environment, handling multiple priorities with attention to detail and proactive communication.