Treasury Payment Strategy Office Intern

UPS; Atlanta (GA); On-site; USD 20,000 - 33,000; Full time

Job summary

UPS is seeking a Payments Strategy Office intern to assist with financial analysis, reporting, payment operations, and project support. You will work across finance, accounting, business, and technology teams to gather data, prepare reports, monitor performance, and support strategic payment initiatives.

The role involves cost planning, customer outreach, and process improvements, with exposure to payment systems and business transformation efforts.

Qualifications

• Pursuing a Bachelor's Degree in Finance, Accounting, Business Administration, Information Systems, or a related field.
• Strong analytical, organizational, and problem-solving skills.
• Proficiency in Microsoft Excel, PowerPoint, and other Microsoft Office applications.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines.
• Interest in financial operations, payment systems, business analysis, reporting, or project management.

Responsibilities

• Produce and analyze recurring reports comparing actual results to forecasts, budgets, and business objectives.
• Assist with financial analysis, trend identification, and reporting to support management decision-making.
• Help identify opportunities to improve reporting processes, data quality, and automation.
• Support payment operations activities, including supplier onboarding and payment inquiries.
• Assist with reconciliations, audit documentation, and compliance procedures.
• Help monitor operational performance metrics, service levels, and KPIs.
• Assist project teams with data gathering, meeting coordination, and status tracking.
• Support business process analysis, workflow documentation, and process improvement initiatives.
• Participate in testing activities, issue tracking, and project implementation support.
• Assist with special projects and strategic initiatives as assigned.
• Support customer outreach programs related to claims payment initiatives and digital payment adoption.
• Coordinate communications with internal teams and external partners.
• Provide support for other Payment Strategy Office initiatives and transformation programs.
• Assist with user provisioning, access requests, and account maintenance.

Skills

Analytical skills

Communication skills

Microsoft Excel

PowerPoint

Teamwork

Multitasking

Problem-solving

Education

Bachelor's Degree in Finance, Accounting, Business Administration, Information Systems, or related field

Tools

Microsoft Excel

PowerPoint

MS Office

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

This position supports the Payment Strategy Office (PSO) through financial analysis, reporting, payment operations, and project support activities. The intern assists with cost planning, reporting, customer outreach initiatives, and operational processes while gaining exposure to payment systems, financial operations, and business transformation efforts.

The role works closely with finance, accounting, business, and technology teams to support ongoing projects, process improvements, and day-to-day operations. The position also assists with gathering and analyzing data, preparing reports, monitoring operational performance, and supporting strategic payment initiatives.

Financial Analysis & Reporting

• Produce and analyze recurring reports that compare actual results to forecasts, budgets, and business objectives.
• Assist with financial analysis, trend identification, and reporting to support management decision-making.
• Help identify opportunities to improve reporting processes, data quality, and automation.

Payment Operations & Controls

• Support payment operations activities, including supplier onboarding, payment inquiries, exception research, and operational reporting.
• Assist with reconciliations, audit documentation, and control activities to ensure compliance with established procedures.
• Help monitor operational performance metrics, service levels, and key performance indicators.
• Support user access reviews, system administration activities, and documentation maintenance.

Project & Business Support

• Assist project teams with data gathering, meeting coordination, documentation, and status tracking.
• Support business process analysis, workflow documentation, and process improvement initiatives.
• Participate in testing activities, issue tracking, and project implementation support.
• Assist with special projects and strategic initiatives as assigned.

Customer Outreach & Strategic Initiatives

• Support customer outreach programs related to claims payment initiatives and digital payment adoption efforts.
• Assist with tracking outreach results, monitoring progress, and preparing status updates for stakeholders.
• Help coordinate communications with internal teams and external partners.
• Provide support for other Payment Strategy Office initiatives and transformation programs.

User Provisioning

• Assist with user provisioning, access requests, account maintenance, and troubleshooting activities for payment and business systems.
• Assist with user audits, compliance reviews, and Know Your Customer (KYC) documentation and validation activities.
• Help investigate operational issues, reporting variances, and system-related inquiries.

Qualifications

• Pursuing a Bachelor's Degree in Finance, Accounting, Business Administration, Information Systems, Computer Information Systems, or a related field.
• Strong analytical, organizational, and problem-solving skills.
• Proficiency in Microsoft Excel, PowerPoint, and other Microsoft Office applications.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks, meet deadlines, and work effectively in a team-oriented environment.
• Interest in financial operations, payment systems, business analysis, reporting, or project management.

Employee Type

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.