Treasury Management Solution Spec I

Huntington National Bank; Hermitage (Mercer County); On-site; USD 65,000 - 90,000; Full time

Job summary

Huntington National Bank is seeking a Treasury Management Solution Specialist I to support the Treasury Management – Business Banking segment. You will onboard and service TM products, focusing on risk management and policy adherence.

You will resolve complex TM issues, train customers on TM products, and assist with pipeline management, pricing, and renewals. This role requires strong organizational and communication skills and a customer-first mindset.

Qualifications

• Bachelor’s Degree or equivalent experience in banking/treasury management.
• 1+ year in banking with treasury management products, payments, and depository systems.

Responsibilities

• Prioritizes servicing and onboarding requests in a timely and accurate manner, acting as a key contact for customers.
• Provides advanced TM product knowledge and service support by resolving complex issues promptly.
• Provides training to customers on TM products, troubleshooting, and product demos.
• Supports pipeline management, pricing, cross-sell opportunities, referrals in Max, and RFPs.
• Coordinates customer annual renewals for ACH and Wires in a timely and accurate manner.
• Adheres to bank policies and procedures, maintaining risk awareness.
• Serves as an internal resource, updates guides, and provides feedback to team and manager.
• Acts as a mentor for new and current colleagues; provides backup coverage when needed.

Skills

Treasury management software knowledge

Organizational skills

Communication skills

Customer service

Problem solving

Education

Bachelor’s Degree or 4+ years in banking/treasury management

Job description

Summary

The Treasury Management Solution Specialist I provides support to the Treasury Management – Business Banking segment and is responsible for onboarding and servicing requests for TM products and services with a focus and awareness of managing risk and adhering to policies and procedures.

Description

The Treasury Management Solution Specialist I provides support to the Treasury Management – Business Banking segment and is responsible for onboarding and servicing requests for TM products and services with a focus and awareness of managing risk and adhering to policies and procedures.

Duties And Responsibilities

• Prioritizes servicing and onboarding requests in a timely and accurate manner, and acts as a key contact for customers
• Provides an advanced level of TM product knowledge & service support by resolving complex issues in a timely and accurate manner
• Performs training to customers on TM products, including troubleshooting, installing software, and may include providing customers with product demos
• Supports TMA with pipeline management, specialist pricing, identifies cross-sale opportunities across portfolio, makes referrals in Max, and creates RFPs, proposals and performas
• Coordinates customer annual renewals for ACH and Wires, in a timely and accurate manner
• Responsible for adhering to Bank’s policies and procedures while maintaining a strong awareness of risk and identifying issues of concern
• Acts as internal resource for inquiries, updates internal reference guides, job aids and other tools used by the team; provides solutions and feedback to team and manager
• Serves as a mentor for new and current colleagues
• Provides backup coverage to the team, as needed, and assists management with special projects and other duties as assigned.

Basic Qualifications

• Bachelor’s Degree or the equivalent experience of 4 years or more in banking and/or treasury management
• 1+ of banking, including experience with treasury management products, payments, and depository systems

Preferred Qualifications

• Strong knowledge of a variety of treasury management / cash management software, hardware and operating systems
• Strong organizational and communication skills with the ability to work on numerous tasks simultaneously
• Proven track record of meeting or exceeding goals

Exempt Status

Yes

Workplace Type

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.