Treasury Management Implementation & Solutions Specialist

FirstBank; Murfreesboro (TN); On-site; USD 75,000 - 105,000; Full time

Job summary

FirstBank is seeking a Treasury Management Specialist to ensure customer satisfaction from decision to implementation. You’ll help create pricing proposals, implement TM products, and provide ongoing support while coordinating with sales, relationship managers, and vendors to maintain strong client relationships.

The role emphasizes cross-selling TM products, timely issue resolution, and effective communication with stakeholders across the bank.

Qualifications

• 3+ years banking experience required
• Treasury Management experience preferred but not required
• Customer Service/Problem Resolution Experience required
• Self motivated with time management skills

Responsibilities

• Create pricing proposals with the sales team based on competition bank statements or analysis statements
• Implement all Treasury Management products and services from sales decision to fully operational
• Provide timely customer support to all Treasury Management products and services before and after implementation
• Support the sales team by cross selling Treasury Management products to existing customers
• Take ownership in the customer and coordinate support issues and resolution with vendors
• Conduct on site meetings as needed to handle training, services issues and conduct client reviews
• Support Treasury Management Sales team with RFP completion and delivery within requested RFP time frame
• Maintain open communication with Treasury Management Sales, Relationship Manager and the customer

Skills

Customer service

Time management

Problem resolution

Job description

FirstBank is seeking a Treasury Management Specialist to ensure customer satisfaction from decision to implementation. You’ll help create pricing proposals, implement TM products, and provide ongoing support while coordinating with sales, relationship managers, and vendors to maintain strong client relationships.

The role emphasizes cross-selling TM products, timely issue resolution, and effective communication with stakeholders across the bank.