Treasury Management Banking Advisor — Relationship Banker

Western Alliance Bank; Chandler (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salaries

401k matching program

Tuition assistance program

Employee volunteer program

Wellness program

Medical and dental insurance

Job summary

Western Alliance Bank is seeking a Preferred Banking Advisor (Relationship Banker) in Chandler, AZ to serve as a single point of contact for clients, focusing on treasury management or deposit requests. The role involves executing the full client lifecycle, promoting bank products, and coordinating with internal resources to drive client satisfaction.

You will interact with clients to resolve requests, provide expert guidance on treasury management and deposits, and support departmental

Qualifications

• 3+ years of related experience in Treasury Management Service, Branch Banking Operations, Lending and/or Deposit Sales or similar field.
• High school diploma required; Bachelor's degree in related field preferred.
• Intermediate knowledge of general banking, loans, treasury management and other commercial banking products and services.
• Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Intermediate sales and service experience in business deposits or treasury management products.
• Advanced speaking and writing communication skills.

Responsibilities

• Respond to client requests and engage in proactive client communication to execute the complete client life cycle and achieve client satisfaction.
• Identify and capitalize opportunities to promote Bank products through analysis of client patterns and needs.
• Be an expert banker with regard to treasury management or deposit operations activities.
• Own the information flow and communication for technical and operational processes and requirements, risk mitigation, efficiency, and customer service.
• Foster good working relationships with leadership across the bank divisions and departments.
• Meet or exceed service level standards including customer service, turn-around time, cross-selling goals, risk management and regulatory compliance, audit soundness, productivity and efficiency.
• Support leadership business initiatives.
• Enhance knowledge and develop as a preferred banker by achieving and exceeding department metrics, completing training sessions, and demonstrating knowledge through customer and team interactions.

Skills

Treasury management

Deposit operations

Customer service

Communication skills

Education

High school diploma

Bachelor's degree preferred

Job description

Western Alliance Bank is seeking a Preferred Banking Advisor (Relationship Banker) in Chandler, AZ to serve as a single point of contact for clients, focusing on treasury management or deposit requests. The role involves executing the full client lifecycle, promoting bank products, and coordinating with internal resources to drive client satisfaction.

You will interact with clients to resolve requests, provide expert guidance on treasury management and deposits, and support departmental