Treasury Management ACH Origination Specialist

Pacific Western Bank; Brea (CA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

401k match

Health insurance

Parental leave

Paid time off

Tuition reimbursement

Job summary

The Treasury Management ACH Origination Specialist at Banc of California is responsible for onboarding new clients and delivering technical and operational support to ensure ACH origination is configured correctly and compliant with bank standards.

You will be the primary contact for client inquiries, provide daily support for ACH origination activities, assist with file formats and error resolution, and collaborate with internal teams to maintain operational excellence and a strong client

Qualifications

• Three years of ACH origination experience required.
• Experience in Treasury Management is required.
• High school diploma or equivalent required.

Responsibilities

• Facilitate onboarding of ACH origination services for clients.
• Provide daily phone and email support for ACH origination inquiries, formats, and error resolution.
• Troubleshoot file rejections and assist clients with platform navigation.
• Collaborate with internal teams to maintain operational excellence and client satisfaction.

Skills

ACH origination

Treasury Management

Customer support

Education

High School diploma or equivalent

Job description

Treasury Management ACH Origination Specialist

Locations

Showing 1 location

Brea, CA 92821, USA

Showing 1 location Brea, CA 92821, USA
+1 more locations

• On-site
• Hourly Range : $20.67 USD to $28.13 USD
• Operations
• Full-Time
• Requisition #: TREAS005073

Description

BANC OF CALIFORNIA AND YOUR CAREER

Banc of California, Inc. (NYSE: BANC) is a bank holding company with over $34 billion in assets and the parent company of Banc of California. Banc of California is one of the nation’s premier relationship-based business banks, providing banking and treasury management services to small, middle market, and venture backed businesses. As the largest independent bank headquartered in California, the bank offers a broad range of loan and deposit products and services through a network of full-service branches and regional offices, as well as through digital and nationwide capabilities. The bank also provides full-service payment processing solutions to its clients and serves the Community Association Management industry nationwide through its technology forward platform, SmartStreet™. Banc of California is committed to supporting its local communities through the Banc of California Charitable Foundation and by partnering with organizations that promote financial literacy, job training, small business support, affordable housing, and more.

At Banc of California, our success is powered by our people and a shared commitment to delivering meaningful results. We foster an environment where entrepreneurial thinking is encouraged, and accountability and operational excellence are expected. Our team members are empowered to take ownership, make informed decisions, and make a meaningful impact as the bank continues to grow and evolve. We are dedicated to supporting your growth and wellbeing through comprehensive benefits, robust development opportunities, and inclusive programs that enable you to perform at your best. Together we win!

THE OPPORTUNITY

The Treasury Management ACH Origination Specialist is responsible for onboarding new clients and delivering comprehensive technical and operational support to both internal and external clients. This role ensures clients using the banks ACH services are accurately configured to originate. Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.

HOW YOU’LL MAKE A DIFFERENCE

• Client Onboarding:
  
  • Facilitate the onboarding ACH origination services.
  • Review and validate client documentation to ensure accuracy and compliance with bank standards.
• Support & Maintenance:
  • Serve as the primary point of contact for client inquiries related to ACH Origination activities which include but not limited to transactions, file formats, and error resolution.
  • Provide daily phone support for inbound ACH Origination service inquiries from both internal partners and external clients, delivering timely issue resolution, technical assistance, and service support.
  • Process maintenance requests such as limit adjustments and account updates.
  • Assist clients with troubleshooting file rejections and platform navigation
• Operational Excellence:
  • Support quality assurance efforts to ensure accuracy and consistency in daily operations.
  • Collaborate closely with internal teams to deliver reliable and exceptional client experience
• Follow all established policies and procedures.
• Perform other duties and projects as assigned.

WHAT YOU’LL BRING

• 3 years ACH origination and Treasury Management required
• 3 years Bank Operations preferred
• High School diploma or equivalent required

HOW WE’LL SUPPORT YOU

• Financial Security: You will be eligible to participate in the company’s 401k plan which includes a company match and immediate vesting.
• Health & Well-Being: We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long- term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA).
• Building & Supporting Your Family: Banc of California partners with providers that offer adoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family.
• Paid Time Away: Eligible team members receive paid vacation days, holidays, and volunteer time off.
• Career Growth Opportunities: To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.

SALARY RANGE

The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.

Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to t heir actual or perceived race (including traits associated with race, such as hair texture, hair type or protective hairstyles), religion or religious creed (including religious dress and grooming practices), color, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, gender, gender identity, gender expression, gender transitioning, citizenship status, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information, or disability (mental or physical), requests for accommodation and any additional protected categories set forth in applicable federal, state or local laws. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.