Treasury & Liquidity Operations Group Manager

Citi; New York (NY); On-site; USD 250,000 - 500,000; Full time

Job summary

Citi’s COO Corporate Shared Services is seeking a dynamic leader for the newly created Treasury & Liquidity Operations Group Manager, an MD level role overseeing global Cash Management and Bank Network Management. You will set the strategic direction, drive the unified TOM, and embed AI to deliver a best‑in‑class, efficient function.

Location is New York with a base salary shown below; the role requires exceptional leadership, change management, and stakeholder management across Citi’s global

Qualifications

• 15+ years of senior‑level experience in Transaction Banking, Cash Management, or large‑scale Financial Services Operations.
• Proven track record of leading and transforming large, global, and complex operational teams within a matrixed organization.
• Demonstrated, hands‑on experience in designing and successfully implementing enterprise‑level Target Operating Models (TOMs).
• Strong knowledge of and practical experience in applying AI, machine learning, and other emerging technologies to solve real‑world operational challenges.
• Deep understanding of the global cash management landscape, including payments, liquidity, and correspondent banking.
• Bachelor's degree required; MBA or master's preferred.

Responsibilities

• Define and execute a comprehensive, forward‑looking strategy for the integrated Treasury and Liquidity Operations function, ensuring alignment with Citi’s broader business objectives.
• Lead a global organization comprised of the Cash Management Operations (CMO) and Bank Network Management (BNM) teams, fostering a culture of excellence, innovation, and continuous improvement.
• Provide senior leadership, mentorship, and career development to the leaders of the organization and their respective teams.
• Own the design, socialization, and execution of a cohesive Target Operating Model (TOM) that unifies processes, platforms, and people.
• Identify and drive large‑scale operational and process enhancements to increase capital and operational efficiency, improve client experience, reduce risk, and ensure scalability.
• Champion the use of data‑driven insights to identify re‑engineering opportunities and measure the impact of transformational initiatives.
• Act as the senior champion for leveraging AI to revolutionize cash operations.
• Spearhead initiatives to automate manual processes, enhance predictive analytics for cash forecasting, optimize payment routing, and improve anomaly detection.
• Partner with Technology and other stakeholders to develop and deploy next‑generation tools and platforms that support the strategic objectives of the function.
• Ensure a robust, proactive risk and control framework is embedded across the end‑to‑end cash lifecycle, adhering to regulatory requirements and internal policies.
• Serve as the senior point of escalation for all risk matters within the function and act as the primary interface for Internal Audit and external regulators.
• Provide strategic oversight of Bank Network Management, optimizing Citi's global network of correspondent banks to enhance service quality, manage risk, and reduce cost.
• Build and maintain strong, collaborative relationships with senior stakeholders across Treasury/Finance, Services, Markets, Technology and other key business partners to ensure alignment and seamless delivery of services.
• Represent Citi’s Treasury & Liquidity Operations in industry forums as a key thought leader in the market.
• Represent Treasury & Liquidity Operations in senior governance forums, providing updates on performance, transformation initiatives, and the overall control environment.
• Appropriately assess risk when business decisions are made, safeguarding Citigroup, its clients and assets.

Skills

Strategic leadership

AI / ML awareness

Stakeholder management

Change management

Cash management expertise

Talent development

Negotiation

Strategic thinking

Education

Bachelor's degree

MBA or master's degree

Job description

Citi’s COO Corporate Shared Services organization is seeking a dynamic and transformational leader for the newly created role of Treasury & Liquidity Operations Group Manager. This Managing Director position will hold single‑threaded accountability for overseeing and leading critical global organizations: Cash Management and Bank Network Management.

This senior leader will be responsible for setting the strategic vision for Citi’s enterprise‑wide cash operations, driving the execution of a unified Target Operating Model (TOM), and embedding modern technologies, including Artificial Intelligence (AI), to create a best‑in‑class, efficient, and resilient function. The role requires a strategic thinker with a proven track record of leading large‑scale operational teams, driving significant change, and managing complex global stakeholder relationships.

Key Responsibilities

• Strategic Vision and Leadership:
  • Define and execute a comprehensive, forward‑looking strategy for the integrated Treasury and Liquidity Operations function, ensuring alignment with Citi’s broader business objectives.
  • Lead a global organization comprised of the Cash Management Operations (CMO) and Bank Network Management (BNM) teams, fostering a culture of excellence, innovation, and continuous improvement.
  • Provide senior leadership, mentorship, and career development to the leaders of the organization and their respective teams.
• Transformation and Target Operating Model (TOM) Execution:
  • Own the design, socialization, and execution of a cohesive Target Operating Model (TOM) that unifies processes, platforms, and people.
  • Identify and drive large‑scale operational and process enhancements to increase capital and operational efficiency, improve client experience, reduce risk, and ensure scalability.
  • Champion the use of data‑driven insights to identify re‑engineering opportunities and measure the impact of transformational initiatives.
• Innovation and Technology Integration:
  • Act as the senior champion for leveraging emerging technologies, particularly Artificial Intelligence (AI) to revolutionize cash operations.
  • Spearhead initiatives to automate manual processes, enhance predictive analytics for cash forecasting, optimize payment routing, and improve anomaly detection.
  • Partner with Technology and other stakeholders to develop and deploy next‑generation tools and platforms that support the strategic objectives of the function.
• Risk, Control, and Network Management:
  • Ensure a robust, proactive risk and control framework is embedded across the end‑to‑end cash lifecycle, adhering to all regulatory requirements and internal policies, enhancing the safety and soundness of our intraday liquidity management processes.
  • Serve as the senior point of escalation for all risk matters within the function and act as the primary interface for Internal Audit and external regulators.
  • Provide strategic oversight of Bank Network Management, optimizing Citi's global network of correspondent banks to enhance service quality, manage risk, and reduce cost.
• Stakeholder Management and Governance:
  • Build and maintain strong, collaborative relationships with senior stakeholders across Treasury/Finance, Services, Markets, Technology and other key business partners to ensure alignment and seamless delivery of services.
  • Represent Citi’s Treasury & Liquidity Operations in industry forums being key thought leader in the market.
  • Represent Treasury & Liquidity Operations in senior governance forums, providing clear updates on performance, transformation initiatives, and the overall control environment.
  • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.

Qualifications

• 15+ years of extensive, senior‑level experience in Transaction Banking, Cash Management, or large‑scale Financial Services Operations.
• Proven track record of leading and transforming large, global, and complex operational teams within a matrixed organization.
• Demonstrated, hands‑on experience in designing and successfully implementing enterprise‑level Target Operating Models (TOMs).
• Strong knowledge of and practical experience in applying AI, machine learning, and other emerging technologies to solve real‑world operational challenges.
• Deep understanding of the global cash management landscape, including payments, liquidity, and correspondent banking.
• Exceptional leadership skills with a history of developing and retaining top talent.
• Proven ability to influence, negotiate, and drive change at the most senior levels of an organization.
• Strategic and forward‑thinking mindset with the ability to translate vision into actionable execution plans.
• Unwavering commitment to a best‑in‑class risk and control environment.
• Bachelor's degree required; MBA or master's preferred.

Location & Compensation

Primary Location: New York, New York, United States.

Base Salary: $250,000.00 - $500,000.00.

In addition to salary, Citi’s offerings may also include discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental, and vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com.

Equal Opportunity & EEO Statement

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.