Treasury & Client Solutions Relationship Banker

Western Alliance Bank; Chandler (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) matching program

Tuition assistance

Employee volunteer program

Wellness program

Ownership stake in the company

Job summary

Western Alliance Bancorporation in Chandler, AZ is seeking a Relationship Banker to manage a portfolio of clients including property management companies and self‑managed communities, with knowledge of treasury management products and onboarding clients to bank services.

You will train clients on how to use bank products, provide troubleshooting, and deliver excellent customer service while building trust and supporting the team to achieve performance goals.

Qualifications

• 1+ years of related experience in Treasury Management Sales, Branch Banking Operations, or a similar field.
• High school diploma required; bachelor’s degree in a related field preferred.
• Entry‑level knowledge of general banking operations, including deposit operations, loan administration, treasury management, and/or other commercial banking products and services.
• Entry‑level knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Must be flexible and adapt quickly to change.
• Ability to work independently and in a team environment.
• Ability to prioritize tasks and remain organized.
• Proficiency with MS Office suite.
• Intermediate speaking and writing communication skills.

Responsibilities

• Support the Operations Manager in account opening and closing, including but not limited to CDARS, I/C, credit cards, debit cards, checking and money‑market accounts. Utilize all resources to assist clients with account payment research and lockbox inquiries. Assist with all aspects of association transitions between management companies.
• Use daily reports to ensure insufficient funds and non‑posted transactions are processed following established procedures by expected deadlines. Provide excellent customer service in line with standards and client expectations. Use systems and tracking tools to remain organized, ensure completion of all requests, and deliver exceptional client experiences. Strong task management and professionalism are essential.
• Collaborate in a team structure and assist other members of the team to balance workload, actively supporting the team to achieve performance goals. Maintain a working knowledge of related federal banking regulations and bank policies and procedures.
• Build trust and relationships with clients as well as the Sales Team to ensure organic growth of deposits. Actively participate in bank training and demonstrate retention of learned knowledge.

Skills

Customer service

Teamwork

Organization

MS Office

Education

High school diploma

Bachelor’s degree preferred

Tools

MS Office

Job description

Western Alliance Bancorporation in Chandler, AZ is seeking a Relationship Banker to manage a portfolio of clients including property management companies and self‑managed communities, with knowledge of treasury management products and onboarding clients to bank services.

You will train clients on how to use bank products, provide troubleshooting, and deliver excellent customer service while building trust and supporting the team to achieve performance goals.