TRC - Residential Site Supervisor

The Resource Center; Jamestown (NY); On-site; USD 52,000 - 76,000; Full time

Job summary

The Resource Center is seeking a Residential Site Supervisor to oversee day-to-day operations of residences with ten beds or more. You will supervise staff across three shifts, ensure individualized programming, and contribute to habilitation plans.

This role requires strong leadership, communication, and crisis management skills. You will collaborate with the Residence Coordinator to maintain high-quality services, monitor behavior plans, and provide input on assessments and staff development.

Qualifications

• Proven leadership and teambuilding abilities with effective hiring and staffing.
• Strong interpersonal skills: compassion, integrity, ethics, trust, and professionalism.
• Excellent time management, organization, and problem-solving capabilities.

Responsibilities

• Oversee day-to-day operation and management of residences (ICF/IRA with 10+ beds).
• Provide supervision and support to residence staff; ensure implementation of individualized programming.
• Assist in development, monitoring, and updates of residential habilitation plans; input on assessments.
• Design and implement individual behavior management plans and SCIP-related strategies as needed; manage on-call duties.

Skills

Leadership

Staffing

Interpersonal skills

Time management

Problem solving

Documentation

Crisis intervention

Job description

RESIDENTIAL SITE SUPERVISOR

RESPONSIBLE TO:

Residence Coordinator

FUNCTION:

Responsible for the day-to-day operation and management of the residences in designated ICF (established by CEO) location(s) or IRA locations with ten (10 beds or more. Provides supervision and assistance to residence staff and ensures implementation of individualized programming for each individual who resides at the residence. Assists the Residence Coordinator in the development, monitoring and updates of residential habilitation plans. Provides direct input in the assessment, as well as, the design and implementation of individual behavior management programs.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Must demonstrate strong leadership and teambuilding skills, including but not limited to effective hiring and staffing, directing others, developing direct reports and relevant others, motivating others and confronting direct reports as the need arises. Must possess and demonstrate strong interpersonal skills including compassion, integrity and trust, ethics and values that are consistent with the mission of The Resource Center, fairness to direct reports, listening and keep others informed. Must be action oriented and committed to customer satisfaction. Must possess strong and effective time management, organizational, and problem solving skills, including the ability to establish and adhere to identified priorities, timely decision making and planning. Reliability, adaptability, flexibility and a willingness and availability to work non-traditional hours in order to ensure coverage and to assume on-call responsibilities as needed or assigned. Ability to oversee the delivery of services and manage and oversee staff working on 3 shifts, 7 days/week. Working knowledge of educational/training techniques for individuals with a developmental disability. Good written and verbal communication skills. Good recordkeeping skills and the ability to develop and implement written habilitation plans. Physical condition commensurate with the demands of the job, including the ability to lift individuals in order to assist in transferring and positioning and the ability to perform Strategies for Crisis Intervention and Prevention (SCIP) maneuvers or equivalent accommodations is essential as needed per the needs of the individuals at the respective site.

The required Lominger Leadership competencies include, but are not limited to:

• Timely Decision Making
• Directing others
• Patience
• Perseverance
• Fairness to Direct Reports
• Dealing with Ambiguity