TravisMathew Client Associate - Chandler

Chandler Fashion Center; Chandler (AZ); Ibrido; USD 21.000 - 26.000; Part-time

Descrizione del lavoro

TravisMathew is seeking a Client Associate to help maintain the in-store sales and service experience, promoting a high-performance sales culture in our Chandler retail location. You will engage with customers, build repeat clientele, and help ensure every guest receives expert product knowledge and friendly, efficient service.

You should bring at least 1 year in client services, strong communication, and a flexible schedule to include weekends, evenings, and holidays.

Competenze

• Minimum 1-year experience in a client services related capacity.
• Strong written and verbal communication skills.

Mansioni

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space
• Proficient in Microsoft Applications
• Strong written and verbal communication skills
• Ability to make decisions independently, or escalate when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays

Conoscenze

Customer service

Sales-driven

Communication

Teamwork

Strumenti

Microsoft Applications

Descrizione del lavoro

Posted October 7, 2026 | TravisMathew | Part-time

TravisMathew is a premium apparel brand that exists because we seized an opportunity-and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life-plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.

The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

ROLES AND RESPONSIBILITIES

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space
• Proficient in Microsoft Applications
• Strong written and verbal communication skills
• Ability to make decisions independently, or escalate when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays

EDUCATION AND EXPERIENCE

• Minimum 1-year experience in a client services related capacity

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

• Work is performed in a retail environment / store
• Walk, sit, stand, bend, reach and move continually during working hours

Experience comes in many forms - skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team.

TravisMathew is an Equal Employment Opportunity