Part Time Client Associate - Fashion Show NV

TravisMathew Company; Las Vegas (NV); On-site; USD 28,000 - 36,000; Full time

Job summary

TravisMathew in Las Vegas is seeking a Client Associate to uphold the in-store sales and service experience and help achieve sales and KPI targets. You will connect with clients, maintain product knowledge, and promote repeat business through personalized service.

You will participate in in-store events, CRM activities, and uphold service standards while fostering a welcoming environment for guests. Weekend/evening availability is preferred, and prior client services experience is valued.

Qualifications

• Minimum 1-year experience in a client services related capacity.
• Retail environment exposure preferred.
• Strong written and verbal communication skills.

Responsibilities

• Instill a sales-focused, high-service approach on the floor to meet sales goals.
• Connect with clients and develop repeat business to drive individual sales.
• Maintain in-depth knowledge of apparel, fit, fabric and use each season.
• Participate in events and CRM activities to promote repeat business.
• Adhere to client service standards and company policies.
• Foster a friendly, welcoming environment for all guests.
• Support teamwork and store organization, including front of house and stock.

Skills

Communication skills

Independent decision making

Customer service experience

Time management

Availability for weekends/evenings

Tools

POS systems

Microsoft Office

Job description

TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.

The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

ROLES AND RESPONSIBILITIES

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space
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TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Strong written and verbal communication skills
• Ability to make decisions independently, or elevate when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays

EDUCATION AND EXPERIENCE

• Minimum 1-year experience in a client services related capacity

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

Work is performed in a retail environment / store

• Walk, sit, stand, bend, reach and move continually during working hours

If your experience is close to what we’re looking for, please consider applying! Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply.

TravisMathew is an Equal Employment Opportunity