Traveling Treatment Coordinator, Ortho

Interdent; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in dental care is seeking a dedicated Treatment Coordinator to join their team. This full-time role offers the opportunity to manage patient interactions from diagnosis to treatment acceptance, ensuring a seamless experience. You will communicate financial options and establish treatment schedules while working across various locations in the Bay Area. With a strong emphasis on patient care and operational excellence, this position is perfect for someone who thrives in a collaborative environment and is passionate about helping others achieve their dental health goals. Join a team that values personal accountability and innovative approaches to patient care!

Benefits

Employee Assistance Program

Medical and pharmacy insurance

Dental and vision insurance

Life insurance

Long-term disability insurance

Paid holidays

PTO (80 hours per year)

401k plan

Referral Bonuses

Qualifications

• 1+ years of front office experience in a medical environment.
• Experience in presenting Treatment Plans and costs preferred.

Responsibilities

• Discuss treatment options and prepare financial arrangements with patients.
• Monitor patient progress and report status to attending doctor.

Skills

Front office experience

Communication skills

Bilingual

Education

High School diploma

Tools

Computer literacy

QSI experience

Job description

At Gentle Dental, we value our teammate’s smile as much as our patient’s smile.

We focus on a commitment to patient care, operational and clinical excellence, personal accountability, building relationships, and seeking out innovative and creative approaches to support our patients and teams.

We are hiring immediately for full and part time positions in our dental offices and are seeking teammates who care, listen, and are motivated to help our patients and communities.

Our Treatment Coordinators manage patients full cycle from clinical diagnosis to treatment acceptance. You will successfully communicate financial planning and available options based on the proposed treatment. From the first appointment to the last, our Treatment Coordinators lead patients to a happy and healthy smile! This is a Full-Time opportunity.

Benefits:

• Employee Assistance Program
• Medical and pharmacy, dental, vision (for employees and their families)
• Basic life, AD&D, and long-term disability insurance
• 6 Paid holidays and 2 Paid floating holidays
• PTO (80 hours per year for hourly)
• 401k plan and deferred compensation plan
• Referral Bonuses ($600-$2,500 depending on role)

Schedule:

This is a full-time opportunity that will travel to different offices in the Bay Area.

Pay Information:

$22.00 - $27.00 per hour/DOE

Locations:

Gentle Dental Hayward
24239 Hesperian Blvd.
Hayward, CA 94545, USA

Gentle Dental McCarthy Ranch
142 Ranch Drive
Milpitas, CA 95035, USA

Gentle Dental Sunnyvale
1639 Hollenbeck Ave.
Sunnyvale, CA 94087, USA

Qualifications:

• A minimum of 1+ years of front office experience in a medical environment
• 1 year of experience in Ortho
• Computer literate a must (QSI experience is a plus)
• Previous experience presenting Treatment Plans and going over the costs of services preferred.
• Bilingual is a plus.

Duties & Responsibilities:

• Discuss treatment options, establish treatment schedules, and prepare financial arrangements with patients.
• Monitor each patient’s progress to ensure completion of dental treatment plan and report patient status to attending doctor as well as enter and track patient treatment plans in computer system.
• Be knowledgeable in various insurance plans, manuals, exclusions and limitations.
• Ensure that all forms for acceptance (predeterminations to third parties benefit providers) have been submitted and patients have been notified of status and their financial responsibilities.

Qualifications Education:

Preferred: High School