Traveling Teller Supervisor & Branch Coach

TEN Credit Union; Nashville (TN); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

11 paid holidays

Professional development

Supportive culture

Job summary

TEN Credit Union is seeking a Floating Teller Supervisor to provide leadership across multiple Tennessee branch locations with occasional travel to Cookeville and Johnson City. This on-site, full-time role requires strong supervision of Teller and Service teams and a focus on outstanding member experiences.

Ideal candidates bring bank/credit union experience, leadership capabilities, and a commitment to confidentiality and professional service. Travel between branches is expected as needed.

Qualifications

• High School Diploma or equivalent required.
• Some college coursework in Business or related field preferred.
• Three years of experience in a bank, credit union, or financial institution with supervisory experience preferred.

Responsibilities

• Supervise, coach, and develop Teller and Service Transaction Specialist teams.
• Support daily branch operations, cash controls, security, and compliance standards.
• Promote exceptional member service and identify opportunities to meet member financial needs.
• Provide guidance on operational procedures, regulations, and best practices.
• Conduct performance evaluations and support employee development plans.
• Assist with account openings, maintenance, and platform services.
• Monitor branch performance and help locations achieve goals.
• Collaborate with Branch Operations, Marketing, and Risk Management to improve processes.

Skills

Leadership

Coaching

Travel readiness

Communication

Team development

Education

High School Diploma or equivalent

Some college coursework in Business

3 years financial institution experience with 2 years supervisory

Job description

TEN Credit Union is seeking a Floating Teller Supervisor to provide leadership across multiple Tennessee branch locations with occasional travel to Cookeville and Johnson City. This on-site, full-time role requires strong supervision of Teller and Service teams and a focus on outstanding member experiences.

Ideal candidates bring bank/credit union experience, leadership capabilities, and a commitment to confidentiality and professional service. Travel between branches is expected as needed.