Traveling Teller - South Salt Lake and Northern Utah County

BankTalent HQ; American Fork (UT); On-site; Part time

Job summary

A leading bank is seeking a Client Service Associate (Teller) to support branches across Utah. This role offers the chance to enhance your banking skills while providing essential services to clients. With a focus on customer service and transaction processing, the position requires a high school diploma and some experience in cashiering or customer service. Employees can expect competitive pay, mileage reimbursement, and opportunities for career advancement.

Benefits

Career advancement opportunities

Paid training opportunities

Mileage reimbursement

Qualifications

• Requires High School Diploma or equivalent and some cashiering or customer service experience.
• Must have solid balancing and customer service skills.

Responsibilities

• Process debit and credit transactions accurately.
• Identify and address clients' needs by providing various services.
• Resolve clients' problems through personal action or referrals.

Skills

Customer Service

Balancing

Cross-Selling

Basic Math

Education

High School Diploma

Job description

Zions Bank recognizes that its success comes from the dedication, experience, and talents of its diverse employee base. As we build upon our 150-year legacy and usher in the next generation of banking, we're committed to being the premier employer of choice. We're proud to have ranked among American Banker magazine's "Best Banks to Work For" almost every year since 2013, as Best Employer from Utah's Best of State, among the Best Places to Work in Idaho, and "among the Salt Lake Tribune's Top Workplaces." Make the leap into a new era of banking. Let us transform your career.

Our employees in Retail Support are a key piece to the success and daily functions of our branches across Zions Bank.

Retail Support is a department of traveling tellers and bankers who support Zions Bank branches throughout their geographical area in case of absenteeism. This position offers an opportunity to gain a broad skill set in the fundamentals of banking while also providing networking opportunities. Our mission is to support our branches and help them fulfill strategic objectives and carry out Zions Bank's company vision.

Minimum pay is $17 an hour.

The qualified applicant will:

1. Be responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
2. Identify and address clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
3. Resolve clients' problems either through direct personal action or referral to alternative branch or bank resources.
4. Identify and maximize cross-sell opportunities through exploring needs.
5. Perform other duties as assigned.
6. Be available to work at least 20 hours per week.

Qualifications for Client Service Associate (Teller):

1. Requires High School Diploma or equivalent and some cashiering, customer service, balancing, or related experience.
2. Basic knowledge of math, cashiering, balancing, debits, credits, bank products, and banking.
3. Must have solid balancing and customer service skills. Ability to cross-sell bank products based on clients' needs.
4. Experience selling products and services based on customer needs is preferred.

Locations:

1. Retail Support covers a geographical area. Mileage reimbursements are provided whenever an employee travels over 25 miles round trip from their home.
2. This position primarily supports our branches in the South Salt Lake and Northern Utah County area. The Retail Support department may, on occasion, send employees to cover shifts as far north as Salt Lake City and as far south as Provo.

Benefits:

1. Employees who average over 20 hours per week may be entitled to participate in employee benefits provided by Zions Bank, in accordance with our standard eligibility rules.
2. Career advancement opportunities from within / paid training opportunities.
3. Competitive compensation + mileage reimbursement for travel.

Zions Bank is an Equal Opportunity Employer.