Traveling Teller (40 Hour) - South Salt Lake and Northern Utah County

BankTalent HQ; Draper (UT); On-site; Full time

Job summary

Join a leading bank as a Client Service Associate (Teller) in Retail Support. This role involves processing transactions, addressing client needs, and supporting branches across Utah. Enjoy competitive pay, benefits from day one, and opportunities for career growth.

Benefits

Medical, Dental, and Vision Insurance

Paid Time Off (PTO)

401(k) plan with company match

Tuition Reimbursement

Mileage reimbursement

Qualifications

• Requires some cashiering, customer service, balancing, or related experience.
• Experience selling products and services based on customer needs is preferred.

Responsibilities

• Process debit and credit transactions accurately.
• Identify and address clients' needs with various services.
• Resolve clients' problems through direct action or referrals.

Skills

Customer Service

Balancing

Math

Education

High School Diploma

Job description

Zions Bank recognizes that its success stems from the dedication, experience, and talents of its diverse employee base. As we build upon our 150-year legacy and usher in the next generation of banking, we're committed to being the premier employer of choice. We are proud to have ranked among American Banker magazine's "Best Banks to Work For" almost every year since 2013, as well as receiving awards such as Best Employer from Utah's Best of State, and recognition as one of the Best Places to Work in Idaho and the Salt Lake Tribune's Top Workplaces. Make the leap into a new era of banking. Let us transform your career.

Our employees in Retail Support play a vital role in the success and daily functions of our branches across Zions Bank.

Retail Support is a department comprising traveling tellers and bankers who support Zions Bank branches throughout their geographical areas in cases of absenteeism. This position offers an opportunity to develop a broad skill set in banking fundamentals while providing valuable networking opportunities. Our mission is to support our branches in fulfilling strategic objectives and advancing Zions Bank's company vision.

Minimum pay is $17 an hour.

The qualified applicant will:

• Be responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
• Identify and address clients' needs by providing a variety of services, which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activating ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolve clients' problems either through direct personal action or by referral to alternative branch or bank resources.
• Identify and maximize cross-sell opportunities by exploring clients' needs.
• Perform other duties as assigned.

Client Service Associate (Teller) Qualifications:

• Requires a High School Diploma or equivalent and some cashiering, customer service, balancing, or related experience.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products, and banking.
• Must have solid balancing and customer service skills. Ability to cross-sell bank products based on clients' needs.
• Experience selling products and services based on customer needs is preferred.

Locations:

• Retail Support covers a geographical area. Mileage reimbursements are provided whenever an employee travels over 25 miles round trip from their home.
• This position primarily supports our branches in the South Salt Lake and Northern Utah County area. The Retail Support department may occasionally send employees to cover shifts as far north as Salt Lake City and as far south as Provo.

Benefits:

• Employees who work over 20 hours per week may be eligible to participate in employee benefits provided by Zions Bank, in accordance with our standard eligibility rules.
• Competitive compensation plus mileage reimbursement for travel.
• Medical, Dental, and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave, and Adoption Assistance.
• Health Savings Account (HSA), Flexible Spending Account (FSA), and dependent care accounts.
• Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays.
• 401(k) plan with company match, Profit Sharing, and competitive compensation based on work experience.
• Mental health benefits including coaching and therapy sessions.
• Tuition Reimbursement for qualifying employees.
• Employee Ambassador preferred banking products.

Zions Bank is an Equal Opportunity Employer.