Traveling Teller (20 Hour) – Salt Lake

Zions Bank; Utah; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance –

401(k) plan with company match

Profit Sharing

Paid Training

Paid Time Off (PTO)

11 Paid Federal Holidays

Tuition Reimbursement

Job summary

Zions Bank is seeking a Client Service Associate (Teller) to support branches in the Salt Lake Valley and surrounding areas. You will handle debit/credit transactions, assist customers with accounts, and help meet branch goals while delivering friendly service.

The role emphasizes accurate balancing, cross-selling opportunities, and reliability in a fast-paced retail banking environment. Training and benefits start on day one.

Qualifications

• Requires High School Diploma or equivalent and some cashiering, customer service, balancing, or other related experience.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills. Ability to cross-sell bank products based on clients needs.
• Experience selling products and services based on customer needs preferred.

Responsibilities

• Process debit and credit transactions accurately per policies, with balanced records.
• Identify and address clients’ needs by offering a range of banking services.
• Resolve client issues via direct action or referrals to bank resources.
• Identify cross-sell opportunities to meet client needs.
• Perform other duties as assigned.

Skills

Balancing

Customer service

Cross-selling

Mathematical skills

Education

High School Diploma or equivalent

Job description

Zions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we usher in the next generation of banking, we’re committed to being the premier employer of choice. We’re proud to have ranked among American Banker magazine’s “Best Banks to Work For” almost every year since 2013, as Best Employer from Utah’s Best of State, among the Best Places to Work in Idaho, and “among the Salt Lake Tribune’s Top Workplaces. Make the leap into a new era of banking. Let us transform your career.

With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is committed to career growth and advancement. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.

Our employees in Retail Support are a key piece to the success and daily functions of our branches across Zions Bank.

Retail Support is a department of traveling tellers and bankers who support Zions Bank branches throughout their geographical area in the case of absenteeism. This position offers an opportunity to gain a large skill set in the fundamentals of banking while also providing networking opportunities. Our mission is to support our branches and help them to fulfill strategic objectives and carry out Zions Bank’s company vision.

Minimum pay is $17 an hour.

The qualified applicant will:

• Be responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
• Identify and address clients’ needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolve client’s problems either through direct personal action or referral to alternative branch or bank resources.
• Identify and maximize cross-sell opportunities through exploring needs.
• Performing other duties as assigned.

Client Service Associate (Teller) Qualifications:

• Requires High School Diploma or equivalent and some cashiering, customer service, balancing, or other related experience.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills. Ability to cross-sell bank products based on clients needs.
• Experience selling products and services based on customer needs preferred.

Locations:

• Retail Support covers a geographical area. Mileage reimbursements are provided whenever an employee travels over 25 miles round trip from their home.
• This position primarily supports our branches in the Salt Lake Valley and Summit County. The Retail Support department may, on occasion, send employees in this area to cover shifts as far north as Centerville/Bountiful, as far south as Draper/Riverton, and as far west as Tooele and Magna.

Benefits:

• Employees who average over 20 hours per week may be entitled to participate in employee benefits provided by Zions Bank, in accordance with our standard eligibility rules.

• Competitive compensation mileage compensation for travel.

• Medical, Dental and Vision Insurance – START DAY ONE!

• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance

• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts

• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays

• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience

• Mental health benefits including coaching and therapy sessions

• Tuition Reimbursement for qualifying employees

• Employee Ambassador preferred banking products