Traveling New Accounts Teller (40 Hours) – Utah County

Zions Bank; Utah; On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, dental & vision insurance – 1

401(k) with company match

Paid training

PTO and 11 paid federal holidays

Profit sharing

Job summary

Zions Bank in Utah seeks a Retail Support Customer Service Associate MLO to provide high-quality service, protect the branch, and expand the client base through lending applications and cross-selling. The role offers daily customer interactions, cash handling, and branch operations support within a broad banking context.

Ideal candidates will have a high school diploma and 2 years in banking or related fields; teller experience is preferred.

Qualifications

• Requires a High School Diploma or equivalent and 2 years banking, cashiering, customer service, balancing, or related experience.
• Previous teller experience preferred.
• Cross-sell bank products based on clients’ needs.

Responsibilities

• Provide quality service while protecting the branch against loss.
• Maintain advanced knowledge of branch operations.
• Expand client base through selling and coaching techniques including lending applications, cross-selling of bank services and products, and assisting clients in every area of banking.
• Process cash transactions and other customer service duties within the branch.
• Perform other duties as assigned.

Skills

Customer service

Cross-selling

Cash handling

Balancing

Math skills

Education

High School Diploma or equivalent

Job description

Zions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we usher in the next generation of banking, we’re committed to being the premier employer of choice. We’re proud to have ranked among American Banker magazine’s “Best Banks to Work For” almost every year since 2013, as Best Employer from Utah’s Best of State, among the Best Places to Work in Idaho, and “among the Salt Lake Tribune’s Top Workplaces. Make the leap into a new era of banking. Let us transform your career.

With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is committed to career growth and advancement. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.

Our employees in Retail Support are a key piece to the success and daily functions of our branches across Zions Bank.

Retail Support is a department of traveling tellers and bankers who support Zions Bank branches throughout their geographical area in the case of absenteeism. This position offers an opportunity to gain a large skill set in the fundamentals of banking while also providing networking opportunities. Our mission is to support our branches and help them to fulfill strategic objectives and carry out Zions Bank’s company vision.

Minimum pay is $19 per hour

We are now accepting applications for our Retail Support Customer Service Associate MLO position. The ideal candidate for this position will have the skills and experience necessary to:

• Be responsible for providing quality service while protecting the branch against loss.
• Maintain- advanced knowledge of branch operations.
• Expand client base through successful selling and coaching techniques including lending applications, cross-selling of bank services and products, and assisting clients in every area of banking.
• Be responsible for processing cash transactions and other customer service duties within the branch.
• Perform other duties as assigned.

Retail Support Customer Service Associate MLO Qualifications:

• Requires a High School Diploma or equivalent and 2 years banking, cashiering, customer service, balancing, other related experience, or successful completion of company approved training.
• Previous teller experience is preferred.
• Advanced knowledge of cashiering, balancing, debits, credits, bank products and/or banking.
• Working knowledge of math.
• Must have solid balancing and customer service skills.
• Ability to cross-sell bank products based on clients’ needs.

Location:

• Retail Support covers a geographical area. Mileage reimbursements are provided whenever an employee travels over 25 miles round trip from their home.
• This position primarily supports our branches in the Utah County area. The Retail Support department may, on occasion, send employees in this area to cover shifts as far north as South Salt Lake.

Benefits:

• Employees who average over 20 hours per week may be entitled to participate in employee benefits provided by Zions Bank, in accordance with our standard eligibility rules.
• Competitive compensation mileage compensation for travel.
• Medical, Dental and Vision Insurance – START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products