Traveling Property Manager - Self-Storage Ops Lead

Trojan Storage; Los Angeles (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k Matching

Vacation Time

Discounted Storage

Education Assistance

Employee Assistance Program

Residency Opportunities

Mileage Reimbursement

Job summary

Trojan Storage is seeking a roving property manager to oversee day-to-day operations across assigned self-storage locations. You will report to the District Manager, ensuring excellent customer service, managing rentals and collections, and maintaining property upkeep.

You will lead a small team, handle cash deposits, perform daily checklists, and drive occupancy and performance KPIs while working independently on-site and in-between properties.

Qualifications

• 2 years of experience in a customer-facing role.
• 1 year of leadership or supervisory experience preferred.
• Valid driver’s license and ability to travel between properties.
• Strong written and verbal communication skills.
• Weekend availability and ability to work independently.

Responsibilities

• Achieve KPIs: site occupancy, site audit score, customer reviews, insurance penetration, and delinquency rates.
• Exceed sales goals by promoting units and services and following up on leads.
• Guide customers through the rental process, including insurance and site tours.
• Perform daily cleaning and maintenance tasks and keep property curb appeal.
• Handle cash, deposits, and daily/ monthly checklists; conduct inspections.
• Deliver excellent customer service through multi-channel communication and manage customer inquiries.
• Manage people and resources at the property level to ensure daily operations are completed.
• Provide temporary or extended management coverage at properties as needed.

Skills

Customer service

Leadership

Communication

Organization

Multi-tasking

Job description

Trojan Storage is seeking a roving property manager to oversee day-to-day operations across assigned self-storage locations. You will report to the District Manager, ensuring excellent customer service, managing rentals and collections, and maintaining property upkeep.

You will lead a small team, handle cash deposits, perform daily checklists, and drive occupancy and performance KPIs while working independently on-site and in-between properties.