Traveling Patient Support Specialist - Eye Care

Davis Eye Center; Indianapolis (IN); On-site; USD 25,000 - 39,000; Full time

Job summary

Bridgeview Eye Partners in Indianapolis is seeking a Patient Support Specialist who travels between practice locations to deliver welcoming front desk service, basic clinical support, and optical assistance. You’ll help ensure a smooth patient journey across locations and contribute to a high standard of care.

The role emphasizes adaptability, teamwork, and a genuine commitment to service as you support patient services, clinical testing, and eyewear experiences.

Qualifications

• Must have a high school diploma or equivalent.
• Willing to travel between assigned practice locations.
• Strong communication and customer service skills are essential.
• Comfort with technology, computer systems, and accurate data entry.
• Experience in healthcare, optics, or patient registration is a plus.

Responsibilities

• Greet patients warmly and professionally, handling front desk duties.
• Schedule appointments, answer calls, coordinate communications, and assist recalls.
• Verify insurance eligibility and benefits, explain coverage, collect payments, and address billing inquiries.
• Prepare and maintain patient charts, enter data into the EHR, and assist with authorizations/claims.
• Coordinate patient check-in/check-out and manage patient flow.

Skills

Flexibility

People skills

Attention to detail

Initiative

Composure under pressure

Teamwork

Service mindset

Education

High school diploma or equivalent

Job description

Bridgeview Eye Partners in Indianapolis is seeking a Patient Support Specialist who travels between practice locations to deliver welcoming front desk service, basic clinical support, and optical assistance. You’ll help ensure a smooth patient journey across locations and contribute to a high standard of care.

The role emphasizes adaptability, teamwork, and a genuine commitment to service as you support patient services, clinical testing, and eyewear experiences.