Traveling Patient Support Specialist Eye Care Ambassador

Bridgeview Eye Partners; Indianapolis (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

Bridgeview Eye Partners is seeking a versatile Patient Support Specialist to travel between our practice locations. You will support patient services, clinical technician tasks, and optical operations, ensuring a smooth patient flow and welcoming environment.

This cross-trained, fast-paced role offers variety and growth as you adapt to different teams, learning multiple roles to deliver an exceptional patient experience across eye care specialties.

Qualifications

• High school diploma or equivalent.
• Healthcare, medical office, customer service, or retail experience preferred.
• Willingness to travel between practice locations.

Responsibilities

• Greet patients, manage front desk tasks, and coordinate communications.
• Schedule appointments, answer calls, recalls, and handle patient billing inquiries.
• Verify insurance eligibility and explain coverage to patients.
• Enter patient information into the EHR and assist with authorizations and claims.
• Assist in preparing patients for examinations and support optical services.

Skills

Customer service

Interpersonal skills

Communication skills

Technology proficient

Education

High school diploma

Tools

EHR software

Job description

Bridgeview Eye Partners is seeking a versatile Patient Support Specialist to travel between our practice locations. You will support patient services, clinical technician tasks, and optical operations, ensuring a smooth patient flow and welcoming environment.

This cross-trained, fast-paced role offers variety and growth as you adapt to different teams, learning multiple roles to deliver an exceptional patient experience across eye care specialties.