Traveling Financial Services Pro: Branch Support

WAC-GA World Finance Company of Georgia, LLC; Valdosta (GA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid holidays

Paid vacation

Volunteer hours

Job summary

World Finance seeks an Overstaff Financial Services Representative to support multiple branches, filling in as needed and delivering high-quality customer service. The role includes processing loan applications, payments, and closings while upholding company values and accuracy across branches.

Travel between branches is required, with daily deposits, and collaboration with Branch Managers to hit performance goals.

Qualifications

• Strong customer service skills and a friendly, professional demeanor.
• Valid driver’s license and access to a reliable vehicle.
• Basic computer proficiency and ability to learn new systems.

Responsibilities

• Provide onsite support to multiple branches as assigned, filling in for open or short-staffed positions.
• Guide customers toward upward credit mobility through responsible financial choices.
• Deliver top-tier customer service by assisting with questions, concerns, and available products.
• Process and prepare loan applications, documents, and renewals accurately.
• Take and process customer payments.
• Prepare and execute loan closings on current and renewal loans.
• Balance assigned cash drawer daily and ensure all transactions are accurate.
• Complete daily branch bank deposits and, as needed, transport funds to and from the bank.
• Maintain strong customer relationships and represent the company’s values in every branch supported.
• Collaborate with Branch Managers and team members to meet performance goals.
• Calling approved and unmade applications to close loans daily.
• Support tax services and helping build tax clientele.
• Sending complete and accurate credit denial letters within 30 days from the date of application.
• Paying branch expenses as instructed by the Branch Manager.

Skills

Customer service

Cash handling

Team collaboration

Adaptable

Driver's license

Basic computer skills

Job description

World Finance seeks an Overstaff Financial Services Representative to support multiple branches, filling in as needed and delivering high-quality customer service. The role includes processing loan applications, payments, and closings while upholding company values and accuracy across branches.

Travel between branches is required, with daily deposits, and collaboration with Branch Managers to hit performance goals.