Traveling Field Technician II

Insight Global; Indianapolis (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

Insight Global is seeking an experienced FSR to support deployment, configuration and upkeep of advanced ATC systems at customer sites nationwide. The role includes conducting system surveys, diagnosing issues, and ensuring systems meet strict KPIs while working with partners and clients in a highly visible support capacity.

The ideal candidate has 10+ years in deployment and maintenance, strong telecom/IP networking or VoIP background, and eligibility for FAA/government clearance.

Qualifications

• 10+ years of experience in systems diagnosing, upkeep, and deployment.
• Telecom cabling, IP networking or VoIP systems.
• Short notice domestic and occasional international deployments.
• Eligibility for FAA and government security clearance.

Responsibilities

• Survey and configure ATC systems across customer sites.
• Diagnose technical issues and maintain KPIs for performance.
• Collaborate with contracting partners and clients in a high-visibility role.

Job description

Insight Global is seeking to hire an FSR to support the deployment, configuration and upkeep of advanced Air Traffic Control (ATC) systems across customer sites nationwide. This role involves conducting system surveys, diagnosing technical issues, and ensuring all systems meets strict performance KPIs. Technicians will collaborate directly with contracting partners and clients, representing the company in a highly visible support role to increase customer satisfaction. The ideal candidate will bring at least four years of experience in system deployment and service

— especially in telecom or IP networking environments (VoIP servers)

— with a strong grasp of IP networking and RF principles. U.S. Persons capable of obtaining FAA and government security clearance are strongly preferred due to the sensitive nature of the systems supported.

REQUIRED SKILLS AND EXPERIENCE

• 10+ years of experience in systems diagnosing, upkeep, and deployment
  • Telecom cabling, IP networking or voIP systems
  • Short notice domestic and occasional international deployments
• Eligibility for FAA and government security clearance
• Bachelors Degree (if no degree, 15yrs experience will be equivalent)