Traveling Field Service Technician

Insight Global; United States; On-site; Full time

Job summary

Insight Global seeks a Senior Field Service Technician responsible for on-site installation of water purification systems. The role involves managing sub-contractors, providing customer service, diagnosing mechanical issues, and ensuring quality control. Candidates should have over 5 years of experience in equipment installation and be willing to travel domestically and internationally.

Qualifications

• 5+ years of experience in installation of mechanical and electrical equipment.
• Knowledge of HVAC, plumbing, and water softeners.

Responsibilities

• Manages sub-contractors and assists with the installation of on-site water purification systems.
• Provides customer service and schedules installations and warranty repairs.
• Diagnoses system operation and mechanical problems, providing solutions.

Skills

Knowledge of mechanical installation

PLC programming experience

Knowledge of electrical codes and regulations

Operation of specialty tools and equipment

Comfortable traveling

Job description

This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$35.00/hr - $45.00/hr

Insight Global is seeking to hire a Senior Field Service Technician who is responsible for providing problem solving and support in the installation of on-site water purification systems both domestically and internationally.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manages sub-contractors and assists with the installation of on-site water purification systems.
• Provides customer service and schedule installations and warranty repairs.
• Diagnoses system operation and or mechanical problems and provides problem resolution to assure product quality assurance and quality control.
• Recommends proper procedures in dismantling of a customer’s equipment in a safe and professional manner.
• Provides training to customers and in-house staff.
• Controls and monitors service cost and schedules to meet contractual commitments as much as possible.
• Provides inspections and sign-off of proper installation of equipment.
• Writes field service work-orders and maintains records of field directed changes to the installation of equipment for billing purposes.
• Maintains accurate purchase, inventory, and installation records.
• Reads and interprets blueprints, drawings, technical manuals, and diagrams.
• Responds to after-hours callouts as required.
• Understands and adheres to all company health and safety procedures as they relate to essential job functions.

REQUIRED SKILLS:

• Knowledge of mechanical installation, including but not limited to water softeners, HVAC, plumbing, and electrical systems.
• PLC programming experience with Allen Bradley or Siemens.
• Knowledge of electrical codes and regulations.
• Operation of specialty tools, gauges and meters required for monitoring and testing systems, including chemical test kits.
• Comfortable traveling 75% across the USA and internationally when needed.
• 5+ years of experience in installation of mechanical and electrical equipment.

The pay for this position is between $35 - $45 per hour.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Manufacturing

• Industries

  Water, Waste, Steam, and Air Conditioning Services

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