Traveling Express Lane Trainer & Coach

Helm; Milwaukee (WI); Remote; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, & vision

Life insurance

Flexible time off

10 paid holidays

Job summary

Helm is seeking a Mopar Express Lane Traveling Dealer Service Consultant to install, train, and coach Express Lane functions at dealerships across the country. You will train staff, ensure adherence to guidelines, and develop processes while coordinating travel and reporting with leadership.

The role requires 5+ years in Express Service, strong communication, and up to 95% travel with overnights. Benefits include core medical, dental, vision, life insurance, flexible time off, and holidays.

Qualifications

• 5+ years of experience with Express Service Program in OEM Dealer or Retail environment or equivalent.
• Proficient in car and truck maintenance and repair.
• Experience with on-site dealership training.
• Microsoft Office 365: Proficient in Outlook, Word, Excel, and PowerPoint.
• Strong documentation and communication skills.
• Ability to travel up to 95% with overnights required.

Responsibilities

• Onsite Training and Coaching: Provide training, coaching, and counseling to dealership personnel.
• Guidance on Factory Guidelines: Maintain adherence to factory guidelines and Mopar Express Lane programs.
• Process Implementation: Develop and implement processes in dealerships.
• Action Plans: Generate action plans and review them with upper management.
• Performance Measurement: Measure performance using supplied reporting systems and apply benchmarks for success (Salesforce, Profit, CX, Tires/Parts, MVP, MSER, and other assigned programs).
• Travel Planning: Plan all travel within company guidelines.
• Reporting: Report on all travel and training plans to the assigned field manager weekly if required.
• Daily Management: Manage daily activities in and out of dealerships and report all workday activities to the assigned field manager.
• Program Training: Present, facilitate, and provide program training or guidance to large groups.
• Program Growth: Prospect and review programs with dealer management staff or ownership to gain additional program growth.
• Documentation: Keep documented activity of assigned dealerships, including store visits and program progression.
• Communication: Communicate any roadblocks or concerns to field managers regularly.
• Professional Appearance: Maintain a professional appearance, including business casual dress and clean personal hygiene.
• Additional Duties: Perform additional job duties as assigned and subject to change with management approval or direction.

Skills

5+ years experience

Vehicle maintenance knowledge

On-site dealership training

Documentation & communication

Travel readiness 95%

Tools

Microsoft Office 365 Outlook Word Excel PowerPoint

Job description

Helm is seeking a Mopar Express Lane Traveling Dealer Service Consultant to install, train, and coach Express Lane functions at dealerships across the country. You will train staff, ensure adherence to guidelines, and develop processes while coordinating travel and reporting with leadership.

The role requires 5+ years in Express Service, strong communication, and up to 95% travel with overnights. Benefits include core medical, dental, vision, life insurance, flexible time off, and holidays.