Traveling Express Lane Dealer Coach

Helm; Indianapolis (IN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, & vision benefits

Life insurance

Flexible time off

10 paid holidays

Job summary

Helm is seeking a Mopar Express Lane Dealer Consultant to install, train, and coach Express Lane functions at dealerships nationwide. The role involves training sessions, follow-up installations, and collaboration with Stellantis personnel, partners, and dealership staff.

Ideal candidates have 5+ years in Express Service programs, strong maintenance knowledge for cars/trucks, and can travel up to 95%. Proficiency in MS Office 365 and excellent communication are required.

Qualifications

• 5+ years of experience with Express Service Program in OEM Dealer or Retail environment or equivalent.
• Proficient in car and truck maintenance.
• Experience with on-site dealership training.
• Microsoft Office 365: Outlook, Word, Excel, PowerPoint.
• Strong documentation and communication skills.
• Travel up to 95% with overnights required.

Responsibilities

• Onsite Training and Coaching: Provide training, coaching, and counseling to dealership personnel.
• Guidance on Factory Guidelines: Maintain adherence to factory guidelines and Mopar Express Lane programs.
• Process Implementation: Develop and implement processes in dealerships.
• Action Plans: Generate action plans and review them with upper management.
• Performance Measurement: Measure performance using supplied reporting systems and apply benchmarks for success (Salesforce, Profit, CX, Tires/Parts, MVP, MSER, and other assigned programs).
• Travel Planning: Plan all travel within company guidelines.
• Reporting: Report on all travel and training plans to the assigned field manager weekly if required.
• Daily Management: Manage daily activities in and out of dealerships and report all workday activities to the assigned field manager.
• Program Training: Present, facilitate, and provide program training or guidance to large groups.
• Program Growth: Prospect and review programs with dealer management staff or ownership to gain additional program growth.
• Documentation: Keep documented activity of assigned dealerships, including store visits and program progression.
• Communication: Communicate any roadblocks or concerns to field managers regularly.
• Professional Appearance: Maintain a professional appearance, including business casual dress and clean personal hygiene.
• Additional Duties: Perform additional job duties as assigned and subject to change with management approval or direction.

Skills

Express Service

Extensive travel

MS Office 365

On-site training

Documentation

Job description

Helm is seeking a Mopar Express Lane Dealer Consultant to install, train, and coach Express Lane functions at dealerships nationwide. The role involves training sessions, follow-up installations, and collaboration with Stellantis personnel, partners, and dealership staff.

Ideal candidates have 5+ years in Express Service programs, strong maintenance knowledge for cars/trucks, and can travel up to 95%. Proficiency in MS Office 365 and excellent communication are required.