Traveling Dealer Training Consultant

Helm, Inc.; Milwaukee (WI); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, & vision benefits

Company paid life insurance

Flexible time off

10 paid holidays per year

Job summary

Helm, Inc. is seeking a Mopar Express Lane Traveling Dealer Service Consultant (Fixed Operations) to install, train, and coach Express Lane functions in assigned dealerships nationwide.

You will attend training sessions, perform follow-up installations, and interact with Stellantis personnel, partners, and dealership staff to ensure program success. Responsibilities include delivering onsite training, developing processes, generating action plans, and tracking performance across multiple

Qualifications

• 5+ years of experience with Express Service Program in OEM Dealer or Retail environment or equivalent experience.
• Proficient in car and truck maintenance and repair.
• Experience with on-site dealership training.
• Microsoft Office 365: Proficient in Outlook, Word, Excel, and PowerPoint.
• Strong documentation and communication skills.
• Ability to travel up to 95% with overnights required.

Responsibilities

• Onsite Training and Coaching: Provide training, coaching, and counseling to dealership personnel.
• Guidance on Factory Guidelines: Maintain adherence to factory guidelines and Mopar Express Lane programs.
• Process Implementation: Develop and implement processes in dealerships.
• Action Plans: Generate action plans and review them with upper management.
• Performance Measurement: Measure performance using supplied reporting systems and apply benchmarks for success (Salesforce, Profit, CX, Tires/Parts, MVP, MSER, and other assigned programs).
• Travel Planning: Plan all travel within company guidelines.
• Reporting: Report on all travel and training plans to the assigned field manager weekly if required.
• Daily Management: Manage daily activities in and out of dealerships and report all workday activities to the assigned field manager.
• Program Training: Present, facilitate, and provide program training or guidance to large groups.
• Program Growth: Prospect and review programs with dealer management staff or ownership to gain additional program growth.
• Documentation: Keep documented activity of assigned dealerships, including store visits and program progression.
• Communication: Communicate any roadblocks or concerns to field managers regularly.
• Professional Appearance: Maintain a professional appearance, including business casual dress and clean personal hygiene.
• Additional Duties: Perform additional job duties as assigned and subject to change with management approval or direction.

Skills

Express Service Program

Training delivery

Travel planning

Documentation

Communication

Tools

Microsoft Office 365

Job description

Helm, Inc. is seeking a Mopar Express Lane Traveling Dealer Service Consultant (Fixed Operations) to install, train, and coach Express Lane functions in assigned dealerships nationwide.

You will attend training sessions, perform follow-up installations, and interact with Stellantis personnel, partners, and dealership staff to ensure program success. Responsibilities include delivering onsite training, developing processes, generating action plans, and tracking performance across multiple