Traveling Data Center Operations & Logistics Support

GXO Logistics, Inc; Kansas City (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Disability insurance

Job summary

GXO Logistics, Inc. is hiring for a Traveling Team Data Center Operations Support role. You will supervise personnel, research data, provide recommendations, and work directly with customers to resolve issues.

The position involves coordinating with multiple departments and ensuring service reliability across sites. Expect a heavy emphasis on data analysis, process improvement, and adherence to ISO standards.

Qualifications

• 2 years of relevant work experience.
• Experience with Microsoft Office and Windows applications; ability to create complex formulas in Excel.

Responsibilities

• Act as the first line of communication with customers and warehouse sites; advise customers of service failures and coordinate resolutions.
• Audit daily order processes; ensure all orders are sent to each site.
• Monitor and report all errors for performance tracking.
• Work with Inventory Control, Transportation, and warehouse sites on service resolutions.
• Oversee service provider performance and engage providers for service improvement.
• Communicate order changes with warehouses and coordinate shipment schedules.
• Maintain ISO compliance documents and train department staff to required standards.

Skills

Excel

Microsoft Office

Data analysis

Leadership

Education

Associate degree in Transportation or Business

Job description

GXO Logistics, Inc. is hiring for a Traveling Team Data Center Operations Support role. You will supervise personnel, research data, provide recommendations, and work directly with customers to resolve issues.

The position involves coordinating with multiple departments and ensuring service reliability across sites. Expect a heavy emphasis on data analysis, process improvement, and adherence to ISO standards.