Traveling Customer Support Representative

SANDHILLS PUBLISHING; Lincoln (NE); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in the auction industry seeks a Traveling Customer Support Representative who will connect auctioneers with online bidders, manage the auction process, and maintain high customer interaction. Candidates should possess excellent communication skills and a detail-oriented approach.

Qualifications

• Excellent oral and written communication skills.
• Stable and progressive employment history.
• Professional appearance and demeanor.

Responsibilities

• Manage online bidding processes at auction sites.
• Train and understand products for customer service.
• Handle bidder inquiries and concerns.

Skills

Excellent communication skills

Attention to detail

Teamwork

Independence

Adaptability

Job description

Traveling Customer Support Representative

The Traveling Customer Support Representative’s primary objective is to travel to auction sites and manage the online bidding process of EquipmentFacts, connecting auctioneers at physical auction sales to online bidders. This position requires extensive travel and offers commission-based earnings. Responsibilities include capturing and entering inventory, bids, and selling information before, during, and after auctions. The representative may also handle bidder inquiries and concerns, and may be required to train and understand our products to provide appropriate customer service. This role involves significant customer interaction, coordination with management and sales staff, and leading live auction processes. High attention to detail and strong listening skills are essential. Other duties may be assigned.

Additional details:

• In-office position with a 4.5-day workweek. Daily commuting to the local office is required.
• Excellent oral and written communication skills.
• Ability to work independently and as part of a team.
• Results-oriented with a flexible and adaptable attitude.
• Stable and progressive employment history.
• Professional appearance and demeanor.