Traveling BOM

The Blossoms; Van Buren (AR); On-site; USD 60,000 - 90,000; Full time

Job summary

The Blossoms is seeking an experienced Traveling BOM regional assistant to support Skilled Nursing Facilities in Van Buren, Fort Smith, Eureka Springs and Berryville, with occasional travel beyond the area.

In this on-site role, you will serve as interim Business Office Manager, handle Medicaid applications, oversee AR, resident trust accounting, month-end close, and staff training, while partnering with facility leadership to optimize the revenue cycle.

Qualifications

• 4–5 years of experience in a Skilled Nursing Facility business office, with billing, collections, AR, and resident trust accounting.
• At least 1 year of management experience within a Skilled Nursing Facility business office.
• Extensive knowledge of Arkansas Medicaid and Medicaid Pending processes preferred.
• Able to travel throughout the Arkansas region to provide on-site facility support.
• Experience with PCC billing system preferred.
• RFMS experience preferred.

Responsibilities

• Serve as interim Business Office Manager at SNFs in Arkansas as vacancies arise.
• Assist with Arkansas Medicaid applications and Medicaid Pending accounts.
• Provide training and support to newly hired Business Office Managers.
• Assist BOMs with accounts receivable, billing, collections, and resident trust accounting.
• Collaborate with facility and regional business office director.
• Manage front-end collections of resident AR balances and communicate with residents.
• Support back-end collection efforts after resident discharge.
• Monitor Medicaid Pending accounts and coordinate with state and facilities to resolve.
• Assist with month-end closing of the billing system.
• Oversee resident trust accounting and ensure regulatory compliance.
• Assist with resident trust reconciliations and discrepancy resolution.
• Coordinate audit responses and maintain documentation.
• Identify opportunities to improve revenue cycle and collections.
• Provide regional BO support and complete special projects.

Skills

Billing experience

Management experience

Medicaid knowledge

Travel willingness

Strong communication

Tools

PointClickCare (PCC)

RFMS

Job description

Traveling BOM regional assist for the Van Buren, Fort Smith, Eureka Spring and Berryville area, occasionally travel outside of the area,

Key Responsibilities

• Serve as aninterim Business Office Managerat Skilled Nursing Facilities throughout Arkansas when BOM vacancies or additional support needs arise.

• Assist with Ark Medicaid applications and Medicaid Pending accounts, including monitoring applications through resolution.

• Provide hands-on training and support to newly hired Business Office Managers.

• Assist BOMs with accounts receivable, billing, collections, resident trust accounting, and month-end processes.

• Work closely with facility and regional business office director

• Manage and assist with front-end collection of A/R balances due from residents while in-house, including communication with residents and responsible parties.

• Support back-end collection efforts for outstanding balances following resident discharge.

• Monitor Medicaid Pending accounts and work with the state, outside vendors, facilities, residents, and responsible parties to facilitate timely resolution.

• Assist with month-end closing of the billing system.

• Oversee and support resident trust accounting while ensuring compliance with applicable government regulations and company policies.

• Assist with resident trust reconciliations, analysis, and resolution of discrepancies.

• Coordinate responses to audit requests and assist facilities with maintaining appropriate documentation.

• Identify opportunities to improve business office processes, collections, and overall revenue cycle performance.

• Provide additional regional business office support and complete special projects as assigned.

Minimum Qualifications

• Minimum of 4 to 5 years of experience in a Skilled Nursing Facility business office setting, including direct experience with billing, collections, accounts receivable, and resident trust accounting.

• Minimum ofone (1) year of management experiencewithin a Skilled Nursing Facility business office.

• Extensive knowledge and hands-on experience with Arkansas Medicaid and Medicaid Pending processes are strongly preferred.

• Strong understanding of SNF billing, collections, resident trust, and revenue cycle operations.

• Ability and willingness totravel throughout the Ark regionand provide on-site facility support as needed.

• Must be flexible and comfortable stepping into facilities experiencing vacancies, transitions, or operational challenges.

• Strong organizational, problem-solving, communication, and training skills.

• PointClickCare (PCC)billing system experience preferred.

• National Data Care Resident Funds Management System (RFMS)experience preferred.

Compensation will depend on several factors, including the candidate's qualifications, relevant experience, Medicaid expertise, skills, and competencies, and may fall outside the range shown.

Why Join Our Team?

This role provides an opportunity to make an impact across multiple Skilled Nursing Facilities while using your business office and Medicaid expertise to strengthen facility operations. You'll work closely with facility and regional leadership, support new team members, troubleshoot complex accounts, and help facilities improve their overall revenue cycle performance.

If you're an experienced SNF Business Office professional whoknows Arkansan Medicaid, enjoys problem-solving, and is comfortable traveling where your expertise is needed most, we'd love to hear from you.

We are committed to maintaining a diverse and inclusive workplace. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, or promotion based on race, ethnicity, gender, gender identity, age, disability, protected veteran status, or any other status protected by applicable law. We proudly support and encourage individuals with military experience, including active-duty service members, veterans, reservists, National Guard members, and military spouses, to apply for our career opportunities.