Traveling Banking Concierge

German American Bank; Shelbyville (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision

17 days paid time off

11 paid holidays

Education Assistance Program

Paid Parental Bonding Leave

Wellness benefits

Life event coverage

401(k) match

Discounts for services

Free checking account

Job summary

German American Bank is seeking a Traveling Customer Service Specialist to support customers face-to-face across multiple branch locations. You will assist with everyday banking needs, handle transactions, and educate clients about our products and services.

The role involves travel to nearby branches and building lasting relationships with customers and teams. You will be onboarding clients, verifying information, and guiding them to the right solutions while maintaining confidentiality and

Qualifications

• Must maintain confidentiality, listen closely to understand, identify opportunities to better serve the customer, and be willing to travel among nearby branch locations.

Responsibilities

• Greet clients and assist them with banking needs in branch locations.
• Travel among nearby branches as needed to serve customers.
• Verify account information and perform loan and deposit transactions.
• Educate clients on German American products and services.
• Engage in friendly, meaningful conversations to guide customers.

Job description

German American Bank is seeking a Traveling Customer Service Specialist to support customers face-to-face across multiple branch locations. You will assist with everyday banking needs, handle transactions, and educate clients about our products and services.

The role involves travel to nearby branches and building lasting relationships with customers and teams. You will be onboarding clients, verifying information, and guiding them to the right solutions while maintaining confidentiality and